Quesiton on Licensing

[Guest]

OK we bought a bunch of licenese for Termial server awhile back (like a
couple years) but we have had no problem, but for some reason our windows NT
and Macs seem to be running out of time... Why are they only getting
temporary license, if i upgraded the NT machine to windows XP, it works just
fine adn they get a perminate license. Can anyone shed some light?

Thanks
Toby Shirk
System Admin
Industrial Label Corp

 

[Vera Noest [MVP]]

Let me make some guesses about your environment:

1. your Terminal Server is running W2K, correct?
2. your TS CALs were purchased and installed on the TS Licensing
Server *before* you installed W2K SP3 on the TS and the LS,
correct?

If 1 AND 2 are correct, then check your TS Licensing Manager. You
will probably see that part of your purchased TS CALs are
permanently issued to old clients that do not exist on your network
anymore. This problem was fixed in SP3 (licenses got an expiration
date and are now automatically returned to the pool of licenses on
the TSLS when the client does not connect anymore), but if you
installed your licenses *before* SP3, then you have to phone the
Clearinghouse. They will re-issue your licenses.

This is documented here:

287687 - Terminal Services Licensing Enhancements
http://support.microsoft.com/?kbid=287687

291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___