PST Error

[John Johnston]

One of my users copied their OL2002 PST file to DVD, as he needed to rebuild
his machine. After reloading the OS, and installing Office XP, he copied
the PST to his hard drive, removed the read only attribute and attempted to
open the folder. He received the following message "The file backup.pst is
not a personal folders file". We copied the file, and ran scanpst. Scanpst
identified and repaired 2 errors; the file can now be opened, but it's
empty. The folder size is 1.6Gb.

 

[Roady [MVP]]

And the pst-worked after restoring the backup before the reformat? (in other
words; tested the backup?)

You can try scanpst.exe again or use another commercial recovery tool.