J
Jeni Q
Greetings. If this is not an appropriate place for this post please redirect
me - I couldn't find a more general kind of category.
I have a user who is complaining that in Word 2000 (and Excel 2000), he is
prompted with "Do you want to save the changes you made to 'File Name.doc'?"
every time he opens and closes a document. Typically, a user is only
prompted with this message when changes have been made. In his case, he
receives the prompt when no changes have been made. This appears to be
happening with all documents, not just a select few. The Update Fields when
Printing selection is unchecked, and the problem is reproducible without
printing the document. If the document is prompting to save changes because
of a field, what is activating the field when the user does absolutely
nothing to the document?
I have tried renaming all of his normal.dot tempaltes to normal.dot.old so
that it would recreate the normal template, but this had no therapuetic
effect.
I would love some suggestions here. We're running Win2KPro SP4 with Office
2000SP3.
Thanks in advance for your kind advice.
Jennifer
me - I couldn't find a more general kind of category.
I have a user who is complaining that in Word 2000 (and Excel 2000), he is
prompted with "Do you want to save the changes you made to 'File Name.doc'?"
every time he opens and closes a document. Typically, a user is only
prompted with this message when changes have been made. In his case, he
receives the prompt when no changes have been made. This appears to be
happening with all documents, not just a select few. The Update Fields when
Printing selection is unchecked, and the problem is reproducible without
printing the document. If the document is prompting to save changes because
of a field, what is activating the field when the user does absolutely
nothing to the document?
I have tried renaming all of his normal.dot tempaltes to normal.dot.old so
that it would recreate the normal template, but this had no therapuetic
effect.
I would love some suggestions here. We're running Win2KPro SP4 with Office
2000SP3.
Thanks in advance for your kind advice.
Jennifer