programs that wont respond

[Jim]

lately when i shut down my pc i get 1 of these 2 programs
that wont respond they are sgtray.exe and ccApp. either i
have to wait for windows to try and close them or i click
end now why is this happining and how do i fix it

 

[Rocket J. Squirrel]

Storage Guard by Veritas Software Corporation (sgtray.exe)
Veritas Customer Support
http://support.veritas.com/


Norton Antivirus by Symantec (ccApp.exe)
Support Home: Norton Antivirus for Windows
http://www.symantec.com/techsupp/nav/nav_2004_tasks.html

Rocky