Programs Freeze when Save As used

G

Guest

Running XP, SP2.
When I use my office package, and choose File Save, then try and use the
drop down arrow, the system freezes up.
I have installed the reg edit pack for the HP web share.
Also, whenever using the "My Computer" part, I open it, and it takes a very
long time to finally show me the drives etc.
 
G

Guest

an unresponsive pc can be
caused by many (many) things
and what you have noted may
only be the tip of an iceburg.

case and point: if you had a
virgin windows o.s. with no
other software installed, your pc
would likely be funtioning at the
speed of light. so at this time we
have no idea about your system
other than your mentioning of an hp
program.

in my experience, hp makes d*mn
good printers and i have 3. but their
softwares, sometimes bundled
are simply cr*p, poorly written, bloated
and likely to be spyware.

a) i would suggest to uninstall that
hp web share as it may be hogging
all your resources and causing havic
for your cpu and passed onto your o.s.

b) run a utility to tune up your system like
microsoft one care
or systemmechanic.

the above are tools that inspect and
repair a wide spectrum of areas, most
that are overlooked or off limits to ordinary
pc users.

however, there is a lot of information for
regular pc users and here is a reasonable
starting point:

http://www.microsoft.com/athome/moredone//optimize.mspx

not all of the suggestions contained in
a single webpage at the above may work
or apply to your issue, but some will and
there are others via the "related links".

another thing that i could suggest
is that you can boot into "safemode"
and see if in that mode the system seems
more responsive than normal mode.

if so, then this would be a helpful clue.

keeps us posted....!

- db
 
L

LVTravel

Sounds like you may have mapped drives that are not
currently available. See what drives are currently mapped
that are unavailable in Windows Explorer and remove any that
are unavailable.
 
G

Guest

I have removed all vestiges from HP on the system.
At first, I felt part of the problem may have been one of the HP installed
"card reading slots".
Now, however, those have been removed.
It is also having the same reaction, when I use My Computer, once opened, it
searches for an extremely long time.
Answering the next post also, I have made sure there are no drives mapped (I
did have a network drive via our wireless connection).
Thanks,
John
 
G

Guest

sometimes the delay may be as a result
of the indexing service and cycling it
to the opposite state that it is in now and
for a few days might help and it wouldn't
hurt.

also, there may be an issue with the registry
that may have been caused by the thousands
of keys by the HP software. Not trying to
be facetious, but as I mentioned their software
is not desirable for a variety of reasons.

it might not be a bad idea to go to
microsoft.com and download these
programs: PageDefrg and Autoruns.

Autoruns will reveal a great deal about
your processes and can modify the
registry. Autoruns will also give you
the option to see the processes under
different users. This option can be found
in the menu.

if you find an entry/line item in autoruns
that you want to disable, simply check it
and double click the filename. The registry
will automatically open and indicate the
new state of the related key to be "disabled"

what you might try first simply disabling
all your startups - temporarily that is.
then engage each one by one and
see which one may be bogging your system
down.

there are other tabs that may require your
attention as well.

with pagedefrag, this is a neat program that
will defrag the registry before loading the
o.s.

you mentioned loosing some devices
after removing the hp program. you
might want to seek for and install the
"device drivers" only.

however, keep in mind of the prior
suggestions to use a wide spectrum
disk utility. I think that it is imperative
to eliminate all the possible little things
that add up to the overall problem.

after the muddy environment begins
to clear with a disk utility,
then it would be a bit easier
to see the problems that are left....

- db
 
G

Guest

What I meant about the devices was I removed that HP Card reading device, so
the system would not try to search it.
Thanks for the info, I will try and get those two programs.
John
 
G

Guest

ok, keep us posted...


John M said:
What I meant about the devices was I removed that HP Card reading
device, so
the system would not try to search it.
Thanks for the info, I will try and get those two programs.
John
 
G

Guest

New note:

This does not happen in safe mode.
I started in Safe mode, with Networking.
connecting to network as always, and once a drive to server location has
been mapped, I can open/save/manipulate files as I should be normal;ly.
Does this help anyone help me :)
 
G

Guest

No mapped drives (I disconnected for test).
I open Excel (or Word) and create a new document.
IMake some changes, and choose to save as. That is is.
Freeze for almost 5 minutes.
As a side note, with out any programs open, if I open "My Computer" it is
several loooonnngggg seconds before it finds the drives and points (even with
all drives disconnected).
Thanks,
John
 

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