G
Guest
I have XP pro and Word 2003, running on P4-,80 gb hard drive, and had
recently professionally installed a 1gig of ram as the system was slowing
down.
Befor this ram increase, the system ran well, except very very occasionaly
, I could not type using the keyboard- the cursor would blink but not accpt
typing-nor could I move the mouse -this occured at start up when I was
prompted to give password. I would turn of the computor restart and I was
able to type the password and use all command/ sytem with no problems.
However since the upgrade, the system hangs- the best way I can describe it
is as if the keybourd and mouse conecctions had been unplugged, and I was
trying to type and move the mouse, I have to switch of the power and
restart. It may then operate for 40 minutes or 10 minutes before it freezes
again
I brought a new LCD screen but have reverted back to the Benq console. The
LCD would come up with a out of range signal when the freeze to place, a
error message appeared suggesting that a driver upgrade be installed, I have
installed Catalyst 1, but the problem still occurs
I have uninstalled all programs such as register mechanic-secure IE and
poppup stopper, with only McFee Anti Virus, Microsoft Spyware and Google as a
search
engines
I have taken the system back to the tech and he has replaced the ram on 2
occassions. But he is unable to locate the problem as it has not froze on
him, intially the BSOD appaeared and a error log was generated. BC error code
from 1 to 4 was shown. BCp1 842BF9e8 B2 85617008 BC3 854bc108 BC4
00000001
OSV 5-1-2600 Product 256<1SP 2-0
All updates ,service packs for XP Word Windows are current.
All the connections at the back of the tower have been checked and are ok, I
have replaced the actual power cord. I have replaced the optical mouse, with
a belkin wireless but the problem persists
The freezes can occur in any program- visisting the web, accessing gmail or
using word. I use word alot to do assignments and reports and use atuo
recover as a safe guard, this is set to recover every minutes to avoid loss
of info
Any assistance would be extremley grateful
Regards Peter
recently professionally installed a 1gig of ram as the system was slowing
down.
Befor this ram increase, the system ran well, except very very occasionaly
, I could not type using the keyboard- the cursor would blink but not accpt
typing-nor could I move the mouse -this occured at start up when I was
prompted to give password. I would turn of the computor restart and I was
able to type the password and use all command/ sytem with no problems.
However since the upgrade, the system hangs- the best way I can describe it
is as if the keybourd and mouse conecctions had been unplugged, and I was
trying to type and move the mouse, I have to switch of the power and
restart. It may then operate for 40 minutes or 10 minutes before it freezes
again
I brought a new LCD screen but have reverted back to the Benq console. The
LCD would come up with a out of range signal when the freeze to place, a
error message appeared suggesting that a driver upgrade be installed, I have
installed Catalyst 1, but the problem still occurs
I have uninstalled all programs such as register mechanic-secure IE and
poppup stopper, with only McFee Anti Virus, Microsoft Spyware and Google as a
search
engines
I have taken the system back to the tech and he has replaced the ram on 2
occassions. But he is unable to locate the problem as it has not froze on
him, intially the BSOD appaeared and a error log was generated. BC error code
from 1 to 4 was shown. BCp1 842BF9e8 B2 85617008 BC3 854bc108 BC4
00000001
OSV 5-1-2600 Product 256<1SP 2-0
All updates ,service packs for XP Word Windows are current.
All the connections at the back of the tower have been checked and are ok, I
have replaced the actual power cord. I have replaced the optical mouse, with
a belkin wireless but the problem persists
The freezes can occur in any program- visisting the web, accessing gmail or
using word. I use word alot to do assignments and reports and use atuo
recover as a safe guard, this is set to recover every minutes to avoid loss
of info
Any assistance would be extremley grateful
Regards Peter