product key question

B

Beck

My product key that MS sent me does not work. I even copied and pasted it
from the email but still says "setup cannot validate product key".

I went back to the website to initiate another download to get another
product key but that also failed. Are product keys linked to individual
downloads? I can't see how a second one would fail unless each key is
associated with individual downloads.
I have now ordered a DVD from the website but that could take up to a month.
Is there a problem with the servers with product keys or maybe something
went wrong with my download. The burn seems okay so I don't understand what
has gone wrong.
 
M

Mark Dietz

No, product keys are not linked to a specific download, so I'm not sure what
might be happening that is preventing it from working for you as this is the
first instance where both keys that were requested have failed.
 
T

Travis King

When I ordered my DVD, it ony took a week, so I doubt that it'll take a
month. (Although I ordered it somewhat early in the Customer Preview
Program.) Microsoft probably said two to four weeks to cover their you know
whats.
 
B

Beck

Mark Dietz said:
No, product keys are not linked to a specific download, so I'm not sure
what might be happening that is preventing it from working for you as this
is the first instance where both keys that were requested have failed.

hmm thanks for the help. I guess I will have to wait for the dvd to arrive.
By the time they get around to shipping it they probably would have
fulfilled their 2 million users. lol
 

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