Product Key--Can It be Different?

G

Guest

I have a related issue with anti piracy but the thread really meandered so I
thought I would post it as new subject lest it get lost in the din.
The cmptr which I purchased about 2 months back from an OEM vendor has a
different product key number that is pasted on the cmptr case from the actual
product key number--I found this out by running 'aida32' and the Everest home
edition of Lavaly's Inc--the product key displayed in the software section on
both these programs is identical but totally different from the
product(WindowsXP SP1) key on the cmptr case. Is it possible that Microsoft
will correct this? Do any of their responsible people ever look at these
posts? And take action to correct OEM vendors or are too busy making their $
while only paying lip service to anti piracy? For information the OEM vendor
is HCL Infosystems(in India) and on querying them they tried to explain that
they have the license from Microsoft to do so. Sure enough when I wanted to
update Plus! package supplied by the vendor, the CD supplied with the machine
didn't work and when I called them up they sent in their support staff but
were unable to correct the problem. Its nearly 3 weeks now and constant
reminders are only responded with --we're looking into it but nothing
substantial or remotely satisfying.
Can somebody advise me where to go from here? The machine is under warranty
for 1 year from date of purchase.
 
J

Jim Macklin

Did you use the product key as determined by EVEREST or the
key on the sticker (COA) on the case?

Often, OEMs will place an image on the hard drive with a
boilerplate number, which is what you see. But the COA PK
is one of the numbers that the CD you get is looking for.

Also, I notice you have some problems typing computer, so if
you have the same problem typing the PK , you will fail to
get the software to run.

--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.



message
|I have a related issue with anti piracy but the thread
really meandered so I
| thought I would post it as new subject lest it get lost in
the din.
| The cmptr which I purchased about 2 months back from an
OEM vendor has a
| different product key number that is pasted on the cmptr
case from the actual
| product key number--I found this out by running 'aida32'
and the Everest home
| edition of Lavaly's Inc--the product key displayed in the
software section on
| both these programs is identical but totally different
from the
| product(WindowsXP SP1) key on the cmptr case. Is it
possible that Microsoft
| will correct this? Do any of their responsible people ever
look at these
| posts? And take action to correct OEM vendors or are too
busy making their $
| while only paying lip service to anti piracy? For
information the OEM vendor
| is HCL Infosystems(in India) and on querying them they
tried to explain that
| they have the license from Microsoft to do so. Sure enough
when I wanted to
| update Plus! package supplied by the vendor, the CD
supplied with the machine
| didn't work and when I called them up they sent in their
support staff but
| were unable to correct the problem. Its nearly 3 weeks now
and constant
| reminders are only responded with --we're looking into it
but nothing
| substantial or remotely satisfying.
| Can somebody advise me where to go from here? The machine
is under warranty
| for 1 year from date of purchase.
| --
| veekay
 
G

Guest

Thx for responding Jim--kind of you to do so.
Everything was preloaded on the machine and I was told the machine is
already activated which I guess it was as I have been using it for the past
2 months. Typing 'computer'?--sorry I used an unauthorised abbrieviation.
 
B

Bruce Chambers

veekay said:
I have a related issue with anti piracy but the thread really
meandered so I thought I would post it as new subject lest it get
lost in the din.
The cmptr which I purchased about 2 months back from an OEM vendor
has a different product key number that is pasted on the cmptr case
from the actual product key number--I found this out by running
'aida32' and the Everest home edition of Lavaly's Inc--the product
key displayed in the software section on both these programs is
identical but totally different from the product(WindowsXP SP1) key
on the cmptr case. Is it possible that Microsoft will correct this?
Do any of their responsible people ever look at these posts? And
take
action to correct OEM vendors or are too busy making their $ while
only paying lip service to anti piracy? For information the OEM
vendor is HCL Infosystems(in India) and on querying them they tried
to explain that they have the license from Microsoft to do so. Sure
enough when I wanted to update Plus! package supplied by the vendor,
the CD supplied with the machine didn't work and when I called them
up they sent in their support staff but were unable to correct the
problem. Its nearly 3 weeks now and constant reminders are only
responded with --we're looking into it but nothing substantial or
remotely satisfying.
Can somebody advise me where to go from here? The machine is under
warranty for 1 year from date of purchase.


You've nothing to be concerned about. If you have a
factory-installed OEM license, and haven't since reinstalled the OS,
the revealed Product Key is that of the drive image used at the
factory and not your specific Product Key.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
 
J

Jim Macklin

Not meant to offend, but computers are not "smart" and
unless you type all command exactly, the computer can't
guess what was meant.

Most companies that sell computers activate Windows and the
other installed software before shipping. But if you are
installing or upgrading software, you may be prompted to
enter an appropriate product key or code (PK). The maker
uses their default installation software to load the
software. But they take CDs of the shelf and ship them with
the computer. The PK that is shipped with the computer
matches the PK on the CD which should match the PK sticker
on the case.

Have you been able to sort your problem out?


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message
| Thx for responding Jim--kind of you to do so.
| Everything was preloaded on the machine and I was told the
machine is
| already activated which I guess it was as I have been
using it for the past
| 2 months. Typing 'computer'?--sorry I used an unauthorised
abbrieviation.
| "Jim Macklin" wrote:
|
| > Did you use the product key as determined by EVEREST or
the
| > key on the sticker (COA) on the case?
| >
| > Often, OEMs will place an image on the hard drive with a
| > boilerplate number, which is what you see. But the COA
PK
| > is one of the numbers that the CD you get is looking
for.
| >
| > Also, I notice you have some problems typing computer,
so if
| > you have the same problem typing the PK , you will fail
to
| > get the software to run.
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| >
| > message
| >
| > |I have a related issue with anti piracy but the thread
| > really meandered so I
| > | thought I would post it as new subject lest it get
lost in
| > the din.
| > | The cmptr which I purchased about 2 months back from
an
| > OEM vendor has a
| > | different product key number that is pasted on the
cmptr
| > case from the actual
| > | product key number--I found this out by running
'aida32'
| > and the Everest home
| > | edition of Lavaly's Inc--the product key displayed in
the
| > software section on
| > | both these programs is identical but totally different
| > from the
| > | product(WindowsXP SP1) key on the cmptr case. Is it
| > possible that Microsoft
| > | will correct this? Do any of their responsible people
ever
| > look at these
| > | posts? And take action to correct OEM vendors or are
too
| > busy making their $
| > | while only paying lip service to anti piracy? For
| > information the OEM vendor
| > | is HCL Infosystems(in India) and on querying them they
| > tried to explain that
| > | they have the license from Microsoft to do so. Sure
enough
| > when I wanted to
| > | update Plus! package supplied by the vendor, the CD
| > supplied with the machine
| > | didn't work and when I called them up they sent in
their
| > support staff but
| > | were unable to correct the problem. Its nearly 3 weeks
now
| > and constant
| > | reminders are only responded with --we're looking into
it
| > but nothing
| > | substantial or remotely satisfying.
| > | Can somebody advise me where to go from here? The
machine
| > is under warranty
| > | for 1 year from date of purchase.
| > | --
| > | veekay
| >
| >
| >
 
A

Alex Nichol

veekay said:
I have a related issue with anti piracy but the thread really meandered so I
thought I would post it as new subject lest it get lost in the din.
The cmptr which I purchased about 2 months back from an OEM vendor has a
different product key number that is pasted on the cmptr case from the actual
product key number--I found this out by running 'aida32' and the Everest home
edition of Lavaly's Inc--the product key displayed in the software section on
both these programs is identical but totally different from the
product(WindowsXP SP1) key on the cmptr case. Is it possible that Microsoft
will correct this?

That is a normal situation. The one Aida shows is the one used by the
makers in creating a master image that they then clone to a whole batch
of machines. The one on the label is the one to be used if you restore
the system on that specific machine
 
G

Guest

Thanks Bruce,
That was a great help---i know now that product key number is not such a big
issue, after all, particularly when you buy the machine from OEM vendors.
veekay
 
G

Guest

Thanks Jim,
Your reply reassures me.

Jim Macklin said:
Not meant to offend, but computers are not "smart" and
unless you type all command exactly, the computer can't
guess what was meant.

Most companies that sell computers activate Windows and the
other installed software before shipping. But if you are
installing or upgrading software, you may be prompted to
enter an appropriate product key or code (PK). The maker
uses their default installation software to load the
software. But they take CDs of the shelf and ship them with
the computer. The PK that is shipped with the computer
matches the PK on the CD which should match the PK sticker
on the case.

Have you been able to sort your problem out?


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message
| Thx for responding Jim--kind of you to do so.
| Everything was preloaded on the machine and I was told the
machine is
| already activated which I guess it was as I have been
using it for the past
| 2 months. Typing 'computer'?--sorry I used an unauthorised
abbrieviation.
| "Jim Macklin" wrote:
|
| > Did you use the product key as determined by EVEREST or
the
| > key on the sticker (COA) on the case?
| >
| > Often, OEMs will place an image on the hard drive with a
| > boilerplate number, which is what you see. But the COA
PK
| > is one of the numbers that the CD you get is looking
for.
| >
| > Also, I notice you have some problems typing computer,
so if
| > you have the same problem typing the PK , you will fail
to
| > get the software to run.
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| >
| > message
| >
| > |I have a related issue with anti piracy but the thread
| > really meandered so I
| > | thought I would post it as new subject lest it get
lost in
| > the din.
| > | The cmptr which I purchased about 2 months back from
an
| > OEM vendor has a
| > | different product key number that is pasted on the
cmptr
| > case from the actual
| > | product key number--I found this out by running
'aida32'
| > and the Everest home
| > | edition of Lavaly's Inc--the product key displayed in
the
| > software section on
| > | both these programs is identical but totally different
| > from the
| > | product(WindowsXP SP1) key on the cmptr case. Is it
| > possible that Microsoft
| > | will correct this? Do any of their responsible people
ever
| > look at these
| > | posts? And take action to correct OEM vendors or are
too
| > busy making their $
| > | while only paying lip service to anti piracy? For
| > information the OEM vendor
| > | is HCL Infosystems(in India) and on querying them they
| > tried to explain that
| > | they have the license from Microsoft to do so. Sure
enough
| > when I wanted to
| > | update Plus! package supplied by the vendor, the CD
| > supplied with the machine
| > | didn't work and when I called them up they sent in
their
| > support staff but
| > | were unable to correct the problem. Its nearly 3 weeks
now
| > and constant
| > | reminders are only responded with --we're looking into
it
| > but nothing
| > | substantial or remotely satisfying.
| > | Can somebody advise me where to go from here? The
machine
| > is under warranty
| > | for 1 year from date of purchase.
| > | --
| > | veekay
| >
| >
| >
 
G

Guest

Thanks Alex,
Your reply re-assures me.


Alex Nichol said:
That is a normal situation. The one Aida shows is the one used by the
makers in creating a master image that they then clone to a whole batch
of machines. The one on the label is the one to be used if you restore
the system on that specific machine
 
M

Michael Stevens

veekay said:
I have a related issue with anti piracy but the thread really
meandered so I thought I would post it as new subject lest it get
lost in the din.
The cmptr which I purchased about 2 months back from an OEM vendor
has a different product key number that is pasted on the cmptr case
from the actual product key number--I found this out by running
'aida32' and the Everest home edition of Lavaly's Inc--the product
key displayed in the software section on both these programs is
identical but totally different from the product(WindowsXP SP1) key
on the cmptr case. Is it possible that Microsoft will correct this?
Do any of their responsible people ever look at these posts? And take
action to correct OEM vendors or are too busy making their $ while
only paying lip service to anti piracy? For information the OEM
vendor is HCL Infosystems(in India) and on querying them they tried
to explain that they have the license from Microsoft to do so. Sure
enough when I wanted to update Plus! package supplied by the vendor,
the CD supplied with the machine didn't work and when I called them
up they sent in their support staff but were unable to correct the
problem. Its nearly 3 weeks now and constant reminders are only
responded with --we're looking into it but nothing substantial or
remotely satisfying.
Can somebody advise me where to go from here? The machine is under
warranty for 1 year from date of purchase.


Nothing to complain about and no action needs to be taken, explained in the
link listed below.
Click on the link below, or copy and paste the link into the address box
if using the web based newsgroup.
Find Product Key [CD Key]
http://michaelstevenstech.com/ViewKeyXP.htm
--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://michaelstevenstech.com/outlookexpressnewreader.htm
 
J

Jim Macklin

That's fine.

message
| Thanks Jim,
| Your reply reassures me.
|
| "Jim Macklin" wrote:
|
| > Not meant to offend, but computers are not "smart" and
| > unless you type all command exactly, the computer can't
| > guess what was meant.
| >
| > Most companies that sell computers activate Windows and
the
| > other installed software before shipping. But if you
are
| > installing or upgrading software, you may be prompted to
| > enter an appropriate product key or code (PK). The
maker
| > uses their default installation software to load the
| > software. But they take CDs of the shelf and ship them
with
| > the computer. The PK that is shipped with the computer
| > matches the PK on the CD which should match the PK
sticker
| > on the case.
| >
| > Have you been able to sort your problem out?
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > message
| >
| > | Thx for responding Jim--kind of you to do so.
| > | Everything was preloaded on the machine and I was told
the
| > machine is
| > | already activated which I guess it was as I have been
| > using it for the past
| > | 2 months. Typing 'computer'?--sorry I used an
unauthorised
| > abbrieviation.
| > | "Jim Macklin" wrote:
| > |
| > | > Did you use the product key as determined by EVEREST
or
| > the
| > | > key on the sticker (COA) on the case?
| > | >
| > | > Often, OEMs will place an image on the hard drive
with a
| > | > boilerplate number, which is what you see. But the
COA
| > PK
| > | > is one of the numbers that the CD you get is looking
| > for.
| > | >
| > | > Also, I notice you have some problems typing
computer,
| > so if
| > | > you have the same problem typing the PK , you will
fail
| > to
| > | > get the software to run.
| > | >
| > | > --
| > | > The people think the Constitution protects their
rights;
| > | > But government sees it as an obstacle to be
overcome.
| > | >
| > | >
| > | >
in
| > | > message
| > | >
| >
| > | > |I have a related issue with anti piracy but the
thread
| > | > really meandered so I
| > | > | thought I would post it as new subject lest it get
| > lost in
| > | > the din.
| > | > | The cmptr which I purchased about 2 months back
from
| > an
| > | > OEM vendor has a
| > | > | different product key number that is pasted on the
| > cmptr
| > | > case from the actual
| > | > | product key number--I found this out by running
| > 'aida32'
| > | > and the Everest home
| > | > | edition of Lavaly's Inc--the product key displayed
in
| > the
| > | > software section on
| > | > | both these programs is identical but totally
different
| > | > from the
| > | > | product(WindowsXP SP1) key on the cmptr case. Is
it
| > | > possible that Microsoft
| > | > | will correct this? Do any of their responsible
people
| > ever
| > | > look at these
| > | > | posts? And take action to correct OEM vendors or
are
| > too
| > | > busy making their $
| > | > | while only paying lip service to anti piracy? For
| > | > information the OEM vendor
| > | > | is HCL Infosystems(in India) and on querying them
they
| > | > tried to explain that
| > | > | they have the license from Microsoft to do so.
Sure
| > enough
| > | > when I wanted to
| > | > | update Plus! package supplied by the vendor, the
CD
| > | > supplied with the machine
| > | > | didn't work and when I called them up they sent in
| > their
| > | > support staff but
| > | > | were unable to correct the problem. Its nearly 3
weeks
| > now
| > | > and constant
| > | > | reminders are only responded with --we're looking
into
| > it
| > | > but nothing
| > | > | substantial or remotely satisfying.
| > | > | Can somebody advise me where to go from here? The
| > machine
| > | > is under warranty
| > | > | for 1 year from date of purchase.
| > | > | --
| > | > | veekay
| > | >
| > | >
| > | >
| >
| >
| >
 
B

Bruce Chambers

veekay said:
Thanks Bruce,
That was a great help---i know now that product key number is not
such a big issue, after all, particularly when you buy the machine
from OEM vendors. veekay

:


You're welcome.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
 

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