-----Original Message-----
Tami;
You can call:
http://support.microsoft.com/default.aspx? pr=cntactms&style=home
If you have retail Windows XP, you most likely have two free support
incidents assuming you have not used any.
If Windows XP is OEM, you do not have free support incidents since the
seller agreed to provide appropriate support.
For your particular issue, a Repair Installation is usually the next
step since Safe Mode and Last Known Good Configuration are not
options:
http://www3.telus.net/dandemar/repaxp.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
.