Problems with users changing passwords

[Guest]

For several months now we have experienced problems on our Win2000 AD domain.
A user starts to recieve warnings to change their password when there are X
days left until it expires. If a users changes the password before it
expires all is fine.

If the user waits until the password expires and then tries to change the
password they are unable to do so and the IT team have to reset the password.


Has anyone else expirenced this problem? Can you suggest a fix?

Kevin

 

[Jud]

For several months now we have experienced problems on our Win2000 AD domain.
A user starts to recieve warnings to change their password when there are X
days left until it expires. If a users changes the password before it
expires all is fine.

If the user waits until the password expires and then tries to change the
password they are unable to do so and the IT team have to reset the password.


Has anyone else expirenced this problem? Can you suggest a fix?

Kevin

This is normal password policy and may have come into force either following
an update or by someone changing
the policy on the server.


Jud

 

[Guest]

Sorry Jud, I have some additional information that was missing before.

If the user when asked to if they want to change their password before it
expires says yes and enters the old password then the new password twice and
says OK they recieve a warning saying they do not have permission to complete
ths changes.

This is our problem.

Kevin

 

[Jud]

Sorry Jud, I have some additional information that was missing before.

If the user when asked to if they want to change their password before it
expires says yes and enters the old password then the new password twice and
says OK they recieve a warning saying they do not have permission to complete
ths changes.

This is our problem.

Kevin

In that case this isn't normal , I did a quick search of MS and found this
page, It's for an NT server problem, does it apply?

http://support.microsoft.com/default.aspx?scid=kb;en-us;141187

Jud

 

[Steven L Umbach]

What is the operating system of the computers where users are having this
problem? What error message do they get? The link below may be a
possibility. --- Steve

http://support.microsoft.com/kb/258788/EN-US/

 

[Guest]

Thanks Steven, I think the link has provided the solution to my problem.
Many thanks again. I will go and test the change now.

Kevin