Clayton said:
What sort of a reply is that?
It's a reply of either a troll or someone who doesn't know how to post.
With luck, we'll never know so let's just move on to your problem.
Unfortunately, we don't have enough information about your system to
give you focused troubleshooting. The issue could be caused by either
hardware or software. Here are some general things to check out:
1. It is possible that something that is occasionally running (since it
doesn't happen every time) is failing. Event Viewer may give clues:
Start>Run>eventvwr.msc [enter]
2. Make sure the computer is completely virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
3. See if you can get a Stop Error. Although your computer isn't
apparently rebooting, set it to not automatically reboot on errors:
Control Panel>System>Advanced>Startup and Recovery>Settings and under
System Failure uncheck "Automatically Restart".
If you get a blue screen, write down the Stop Error and research it
here:
http://www.aumha.org/win5/kbestop.htm
4. If the computer is virus/malware-free, do clean-boot troubleshooting
to see if some program/process is causing the issue:
Clean boot in Windows XP -
http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
5. It could be a hardware problem. Here are some general hardware
troubleshooting steps:
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting
6. As always, ask yourself the First Question Of Troubleshooting: what
changed between the time things worked and the time they didn't? Can
you reproduce the error by performing [some variable] action(s)?
That should get you started. If you want more help from this newsgroup,
please go to this link to see what details you need to include in your
next post:
http://www.dts-l.org/goodpost.htm
And as always, if the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA).
Malke
