T
Thomas Dewar
My company recently went through a Novell to Microsoft migration and we move
from Groupwise to Exchange 2000 with Outlook XP as a client.
In Groupwise, my users became used to the fact that receipt tracking was
built in and they could always check to see when a message was read.
We have set all the options to require receipts and process receipts using
Group policy for Outlook, but it seems to work very strangely. If you get a
receipt, the tracking information does not attach to the sent item unless
you actually open the receipt. Reading it in the preview pane or just
marking it as read does not do it. My users want the tracking info, but they
don't want their folders cluttered with receipts. Is this the proper
behavior? Is it working correctly?
I have searched all over the web and all I find is people trying to stop
receipts, but nothing about problems getting them, so I am beginning to
think there is something wrong with our configuration. Any help here would
be appreciated.
from Groupwise to Exchange 2000 with Outlook XP as a client.
In Groupwise, my users became used to the fact that receipt tracking was
built in and they could always check to see when a message was read.
We have set all the options to require receipts and process receipts using
Group policy for Outlook, but it seems to work very strangely. If you get a
receipt, the tracking information does not attach to the sent item unless
you actually open the receipt. Reading it in the preview pane or just
marking it as read does not do it. My users want the tracking info, but they
don't want their folders cluttered with receipts. Is this the proper
behavior? Is it working correctly?
I have searched all over the web and all I find is people trying to stop
receipts, but nothing about problems getting them, so I am beginning to
think there is something wrong with our configuration. Any help here would
be appreciated.