problems with PDF's changing to winmail.dat when sent

R

Rigney

Hi.

I'm in the printing industry and I'm having issues with Outlook.

I'm running Office 2007 on XP.

When I receive a PDF proof from my typesetter I forward it on to my customer.
Sometimes they are unable to open it because it changes format to
winmail.dat file.

Does anyone know why this happens and can anything be done?

Cheers,
Peter
 
N

neo [mvp outlook]

Something is causing the message to go out in Rich Text rather than HTML or
Plain text. If email address of your customer is coming from your Outlook
contacts folder, verify that said contact record isn't marked to receive
Outlook Rich Text only. (e.g. Open contact record and then double click on
e-mail address)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Why attachments can change format when sent from Outlook to Entour 1
winmail.dat 3
When sending email in html format .pdf attachments can.t be opened 1
Emails using HTML received as Winmail.dat !! 4
Attachments showing as Winmail.dat when sent using OL 2007 1
Using HTML, attachments show up as winmail.dat for iPhone Recipien 10
winmail.dat 2
Fixing Compatibility Problems Due To application/ms-tnef Content 4

Top