Problems with Excel 2007 Document Encryption / Password Protection

T

tech

I have a customer who has been working with Office 2007, particularly
Excel 2007.
When they try and email the document to someone it cannot be opened
(even if saved as an Office 2003 document), stating that the document
is encrypted.

Also, they said they never password protected the document, but it
claims to have a password.

Is there any way to completely turn off password protection &
encryption in Excel or Office 2007?

The goal is to be able to send to customers who has Office 2003 so
they can open it without any problems.
 
G

Graham Mayor

While Excel is not a relevant subject for this group - you need to save as
Excel 97-2003 Workbook and attach the resulting *.xls file to the message.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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