Problems with accessing pages on the Internet with XP SP2

[medgirl]

I recently got a new system which came pre-installed with Windows XP
Professional SP2. My prior system was Win98 SE. Since then, I have had a
few strange problems with the internet that I haven't been able to resolve.
I use a cable modem.

Some pages cause the browser to hang and can only be closed by using
ctrl-alt-del, then end task. Two examples of this are the admittedly
dissimilar in content but similar in terms of a lot of graphics sites -
iVillage and ESPN. I tried these sites with Netscape v 7.2 and they work
fine.

My other problem is even more concerning. I access the hospital web site
for work through my browser. There are a couple of features of this -
displaying EKGs and printing reports - which are Java based. These have
never worked on this system, but worked fine on my old system. The
computers at the hospital itself are WinXP Professional SP2, so it seems
like there must be a setting I can change to fix this, but I can't figure
out what it is. I could not get these features to work with Netscape.

While trying to resolve these problems, I did install the latest version of
Java through the Sun site. I also tried other remedies which were mentioned
here, such as disabling the pop-up blocker and clearing any type of cache I
could think of, all with no success.

I am not using a proxy server. The computer came with McAfee security,
which I am not a big fan of, that has a firewall and antivirus program. I
disabled the Windows Firewall so they won't conflict.

I would really appreciate assistance with these problems, or a website which
might help.

m

 

[Jan Il]

Hi medgirl

Regarding Java:

IE no longer comes with Java because of a suit by Sun.
Test Java: http://www.fitwise.com/testjava.asp
Java VM: http://www.mvps.org/inetexplorer/answers_9.htm#java2
Tus, XP does not have Java. Also, understand that because of a court
decision Microsoft will stop all Java support recommending that you use the
Sun JRE.
Sun version
http://java.sun.com/getjava/installer.html
MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

If you want the latest and greatest, you can link to a download for the J2SE
5.0 JRE here:
http://java.sun.com/j2se/1.5.0/download.jsp

also..........

Set your Security to Med.
View the Browsers How-to regarding updating your browser security settings.
http://www.auburn.edu/oit/support/employees/browsers/ht_ie6_browser_medium_security.php
and setting your browser to medium-level security

also..

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

Update your scripting engine: For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

and..........

HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444

"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

Page Cannot Be Displayed Error During SSL 3.0 Server Session Timeout
http://support.microsoft.com/?kbid=305217

You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in
Various Programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;813951

Troubleshooting Secure Sites in WinXP SP2
http://support.microsoft.com/?kbid=870700

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
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[medgirl]

Jan,

Thank you for your response. Unfortunately, I still haven't gotten things
to work. Every site I use that tests whether or not Java is working
indicates that it is, but I am still getting errors. I did try installing
the Build 5 you linked to (is this a beta version)? But while this shows a
different image while trying to work, it still ultimately fails. Again, I
still get the big red X in the upper left hand corner with the failed Java
applets. As for the websites, like ESPN, they still hang. Any suggestions
would be appreciated - I am glad for your help!

Thanks,
m

 

[Jan Il]

Hi medgirl

Well...this kind of thing in XP is a bit hard to nail at times. Lets's try
again...

Java applets don't work
http://inetexplorer.mvps.org/answers3.htm#java

View the Browsers How-to regarding updating your browser security settings.
http://www.auburn.edu/oit/support/employees/browsers/ht_ie6_browser_medium_security.php
and Setting your browser to medium-level security

For best security set Active X settings to:
Prompt
Disable
Disable
Prompt
Prompt

also....

Check the HOSTS file:

How Do I Use the HOST File?
http://www.accs-net.com/hosts/how_to_use_hosts.html

How to Edit HOST File:
http://www.lithiumdata.com/QandA/hosts.htm

How to check HOSTS file

Windows/host (it will not have an extension, and if there is more than one,
choose the one that says Application in a column to the right) . Right click
on it and select Open with.....when the window opens, scroll down the list
to Notepad. Once it opens in Notepad, scroll down the list to see if that
site is in the list. If so, DO NOT delete it, just go to the very front of
the line to the left and enter # in front of the line so that it looks
similar to the one below, as the entries with # in front will be ignored.

# Entries with other comments are searchable via Google.

Then click the save button and close. Then try the site again.

For more information on the HOSTS file check here
http://inetexplorer.mvps.org/answers_10.htm#hosts

and....

If you have any Norton program disable it, or better still, uninstall it and
see if the problem persists.

If you have McAfee:

Disable the McAfee ActiveX controls Applet filters in the Internet Filter
window when you select Customize your VShield settings

Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

Be sure your Java is "Enabled."

To enable Java, take these steps:
Internet Explorer User:
From the Menu bar, select Tools.
Select Internet Options.
Select Security.
Internet.
Click Custom Level.
Scroll down the Security Settings box to Microsoft VM, then Java Permission,
select Medium Safety. Click OK.
A prompt box will now appear asking "Warning... Are you sure you want to
change the security settings for this zone? Yes/No." Click Yes.
Click OK.

IE Security Zones - How to use Them
http://support.microsoft.com/default.aspx?scid=kb;HU;Q174360&LN=HU
also
How to Use Wild Cards When You Add Web Sites to Security Zones

Add or Remove Sites in Restricted or Trusted Zones
http://www.safedsl.com/internet_zone_config.htm

Adding Sites to IE Restricted Zone
http://www.mvps.org/winhelp2002/restricted.htm

Adding Sites to IE Trusted Zone
http://www.aaacooper.com/active_scripting_help.html

Setting Trusted Sites in Internet Explorer
http://www.webhero.org/Browsers/IETrustedsites.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
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that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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Resets all the IE functions - for windows, hangups,

Start> Run> Paste this
regsvr32 Shdocvw.dll

and then do the same with each one of the following..

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll