Problems setting up calendar appointments

[David Anson]

I am trying to schedule appointments for myself and my employee. We are
both using Outlook 2003. If I create a new appointment in the calendar,
click on the Scheduling tab and add him as an attendee from the address
book. I then click the Send button to send an e-mail to him. This is sent
satisfactorily and if I open the e-mail from the Sent box then it has the
appropriate buttons at the to of the e-mail (Accept, Tentative etc).
However when he receives the e-mail all he sees is an e-mail the body of
which is the header information and then towards the bottom is the vCalendar
information all in plain text.

The same happens when he creates an appointment, all my copy of Outlook
shows is the plain text in the e-mail body.

Have we got some settings wrong somewhere?

TIA

David Anson

 

[Milly Staples [MVP - Outlook]]

Is there any server involved here like Exchange or another internal server,
or is this through your ISP? Try forcing Rich Text Format on this contact
(double click the address, select send using Outlook RTF)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, David Anson asked:

| I am trying to schedule appointments for myself and my employee. We
| are both using Outlook 2003. If I create a new appointment in the
| calendar, click on the Scheduling tab and add him as an attendee from
| the address book. I then click the Send button to send an e-mail to
| him. This is sent satisfactorily and if I open the e-mail from the
| Sent box then it has the appropriate buttons at the to of the e-mail
| (Accept, Tentative etc). However when he receives the e-mail all he
| sees is an e-mail the body of which is the header information and
| then towards the bottom is the vCalendar information all in plain
| text.
|
| The same happens when he creates an appointment, all my copy of
| Outlook shows is the plain text in the e-mail body.
|
| Have we got some settings wrong somewhere?
|
| TIA
|
| David Anson

 

[David Anson]

Milly,

Is there any server involved here like Exchange or another internal
server,

or is this through your ISP?

It is through my ISP

Try forcing Rich Text Format on this contact

(double click the address, select send using Outlook RTF)

I tried to do this but could not find the Send using Outlook RTF option. I
tried both in the schedule and within the address book but it only opened up
the standard address book entry page and I could not see this as an option
on any of the tabs.

Just for the sake of testing I therefore changed the mail format for all
created e-mail (Tools | Options) so that all new e-mail are created in RTF.
I will let you know whether it works or not.

David Anson

 

[Milly Staples [MVP - Outlook]]

To force Rich Text Format, double click the address in the TO: field and, using the Outlook Properties dialog dropdown, select it there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, David Anson asked:

| Milly,
|
|| Is there any server involved here like Exchange or another internal
|| server,
|
|| or is this through your ISP?
|
| It is through my ISP
|
|| Try forcing Rich Text Format on this contact
|
|| (double click the address, select send using Outlook RTF)
|
| I tried to do this but could not find the Send using Outlook RTF
| option. I tried both in the schedule and within the address book but
| it only opened up the standard address book entry page and I could
| not see this as an option on any of the tabs.
|
| Just for the sake of testing I therefore changed the mail format for
| all created e-mail (Tools | Options) so that all new e-mail are
| created in RTF. I will let you know whether it works or not.
|
| David Anson

 

[David Anson]

Milly,

I have tried this but still it is not working. Do I need to set something
up on the receiving computer? The test with the iCal file worked fine, when
the file was opened in Outlook then the appointment was inserted into the
recipient calendar and an acceptance e-mail was sent. However the
acceptance e-mail that was sent to me had the same problem as usual - the
body of the e-mail contained the iCal information but the sniffer in my copy
of Outlook did not discover it.

I tried an experiment of saving the e-mail as an iCal file and
double-clicking it but it refused to import saying that an error had
occurred.

David


"Milly Staples [MVP - Outlook]"
To force Rich Text Format, double click the address in the TO: field and,
using the Outlook Properties dialog dropdown, select it there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, David Anson asked:

| Milly,
|
|| Is there any server involved here like Exchange or another internal
|| server,
|
|| or is this through your ISP?
|
| It is through my ISP
|
|| Try forcing Rich Text Format on this contact
|
|| (double click the address, select send using Outlook RTF)
|
| I tried to do this but could not find the Send using Outlook RTF
| option. I tried both in the schedule and within the address book but
| it only opened up the standard address book entry page and I could
| not see this as an option on any of the tabs.
|
| Just for the sake of testing I therefore changed the mail format for
| all created e-mail (Tools | Options) so that all new e-mail are
| created in RTF. I will let you know whether it works or not.
|
| David Anson

 

[Guest]

Have you checked your coworker's setting in Outlook at Tools, Options, Mail
Format. Try having HTML or RTF chosen in the drop down labeled "Compose in
this message format."