P
Patrick Palczewski
Hi all,
A customer recently purchased a new computer from me as the motherboard/or
CPU failed in his old one.
So, I am attempting to recover his documents, etc. from his old hard drive,
putting them on a flash drive and will save them to the new one. So, I
plugged the hard drive into a working computer, and Windows won't boot up,
giving me a BSOD with an error of 0x0000007B (which I found was an invalid
boot device, among other things).
I used a WinXP install CD to go to Recovery mode and tried to manually copy
the files to a flash drive (which has worked in many previous cases).
However, it's giving me an "Access denied" message when trying to change
directories and when trying to manually copy the files using the full path.
I can DIR the directory and see the files, but that's about it. I've run a
virus scan that turned up nothing, and I'm reluctant to run the FIXMBR
command as it warned of causing the partition to be inaccessible.
Any suggestions or ideas? The partition is NTFS and Windows XP Professional
is the OS installed.
A customer recently purchased a new computer from me as the motherboard/or
CPU failed in his old one.
So, I am attempting to recover his documents, etc. from his old hard drive,
putting them on a flash drive and will save them to the new one. So, I
plugged the hard drive into a working computer, and Windows won't boot up,
giving me a BSOD with an error of 0x0000007B (which I found was an invalid
boot device, among other things).
I used a WinXP install CD to go to Recovery mode and tried to manually copy
the files to a flash drive (which has worked in many previous cases).
However, it's giving me an "Access denied" message when trying to change
directories and when trying to manually copy the files using the full path.
I can DIR the directory and see the files, but that's about it. I've run a
virus scan that turned up nothing, and I'm reluctant to run the FIXMBR
command as it warned of causing the partition to be inaccessible.
Any suggestions or ideas? The partition is NTFS and Windows XP Professional
is the OS installed.