Problem with Norton Anti-Virus

[Guest]

I'm having trouble doing my live update. I can not access the Symantec site through live update. I also can not get to the Symantec web site using a browser. Any suggestions on how to deal with this?

 

[Steve]

check your hosts file and make it wasn't modified by a
trojan or some type of spyware.

-----Original Message-----
I'm having trouble doing my live update. I can not

access the Symantec site through live update. I also can
not get to the Symantec web site using a browser. Any
suggestions on how to deal with this?

 

[Guest]

Hey Dave
That sounds like a virus/or spyware my next door neighboor had. It stopped her from going to update her norton 2000. It also stopped going to other websites like grisoft. I would sugest going to a online web virus scan just to make sure. Then do a spyware scan. Then try to update it. I'm not sure if that's the problem. I did that for my neighboor and it fixed it. Good luck with your problem.

 

[Jeffrey Schwartz]

I'm having trouble doing my live update. I can not access the Symantec site through live update. I also can not get to the Symantec web site using a browser. Any suggestions on how to deal with this?

DO a search for '*SETTINGS.LIVEUPDATE' they are hidden files and
delete them. This will cause liveupdate to start from scratch checking
for updates. I know this works for NAV 2k4. The files for earlier
versions might be different.

FYI: Next time you post a question it would be helpful to list the
version of software & OS you are using as it might make a difference
in the solution.

Jeff