Problem with leading zeros in the area code in Contact's phone numbers.

[Alan]

Hello,

We have a problem with the way the leading zero of the area code is
handled in some Contact's phone numbers.

For example, say that a UK Contact's phone number is (0123) 456789
where 0123 is the area code and 456789 the phone number.

Sometimes Outlook will store the number as +44 123 456789 which can be
dialled. The problem is that sometimes Outlook stores the number as
+44 (0)123 456789 which can't be dialled (it will dial +44 0
123456789 instead of +44123456789).

How can it be made to ignore the zero for all entries, or at least for
all new ones?

Thanks,

Alan.

 

[Guest]

Simple. Do not enter the leading "0". It is actually not part of the phone
number. It is a dialing prefix.

A valid UK phone number cannot be in the format you give as your example:
"(0123) 456789 where 0123 is the area code and 456789 the phone number". The
correct area code in your example should be "123" not "0123". The correct
format for this example number is +44 123 456789.

Use the correct phone number format, and it will work.