problem with internet on one computer

G

Guest

on one of my computers the internet works fine, but the other doesn't connect
at all and the LAN connection isn't recieving any packets. i can't ping
anything, and the dhcp address has turned into an "Automatic Private Address"
can anyone please help me with this
 
C

Chuck

on one of my computers the internet works fine, but the other doesn't connect
at all and the LAN connection isn't recieving any packets. i can't ping
anything, and the dhcp address has turned into an "Automatic Private Address"
can anyone please help me with this

Check for problems in the LSP / Winsock subsystem.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

If XP RTM or Service Pack 1:
1. Backup and delete the following registry keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
2. Reboot.
3. Open the network connections folder, right click your network connection, and
click Properties.
4. Click Install | Protocol | Add.
5. Click "Have Disk...", type "\windows\inf" in the box, and click OK.
6. Click "Internet Protocol (TCP/IP)", then click OK.
7. Reboot.

If XP SP2:
1. Start - Run - "cmd".
2. Type "netsh winsock reset catalog" into the command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.

If no help yet, provide ipconfig information for both computers, as a start.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.
6) Identify operating system (by name, version, and Service Pack level) with
each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 

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