Problem with Fax on Windows XP Pro

[Dean]

I am running Windows XP Pro and trying to use the Fax
feature. It is answering the fax but getting an error
receiving it. From Event viewer I am getting "The Fax
service failed to receive a fax. From: . CallerId: . To:
Fax. Pages: 0. Device Name: Generic 56K HCF Data Fax
Modem."

It was working before I installed a Vorizon DSL with MSN.
However the fax is (should be) using the modem the same as
before. I do have a filter on the modem line.

Any Ideas.

 

[XPUSER]

I am running Windows XP Pro and trying to use the Fax
feature. It is answering the fax but getting an error
receiving it. From Event viewer I am getting "The Fax
service failed to receive a fax. From: . CallerId: . To:
Fax. Pages: 0. Device Name: Generic 56K HCF Data Fax
Modem."

It was working before I installed a Vorizon DSL with MSN.
However the fax is (should be) using the modem the same as
before. I do have a filter on the modem line.

Any Ideas.

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I suggest checking out this article to make sure all of the FAX settings are correct.

HOW TO: Enable and Configure the Fax Service in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306550&Product=winxp
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