N
Neil Davidson
I'm having trouble getting my Canon S30 recognized by XP
Pro. I have installed the WIA driver as the Canon website
suggests.
When I attach the camera via the USB port, I get that new
hardware attached beep and a window pops up, entitled
PowerShot S30, which says "Select the program to launch
for this action:". Unfortunately there are no programs
listed on OK is grayed out, so I must hit cancel.
If I try to fire up the Scanner and Camera Wizard
manually, I get the following message: "The computer
cannot detect the scanner or camera. Please make sure the
device is turned on and properly connected to the
computer."
If, however, I go to Scanners and Cameras in the Control
Panel I can see "PowerShot S30 #2" listed. Here are the
mysterious things it does, though: if I try to rename
it "Powershot S30," it tells me that "A device with the
name you specified already exists," even though it is not
visible (and I don't have another camera). Moreover, if I
click view device porperties, under "Camera Properties"
every value is reported as "(not available)" and
after "Description" and "Manufactured by" are simply
blank spaces. Clicking "Test camera" gets the following
error: "The test failed because the device is not
available."
Incidentally, there is some functional interface going
on, because I do get the "the camera has powered down
because it has not been accessed for a long peroid"
messages, and it does dutifully power down at the same
time.
Finally, the third-party ZoomBrowser aslo doesn't work;
when it tries to access the
camera, "CameraWindowComp.exe" causes an illegal
exception error.
The only think I know I did wrong in setting this thing
up was installing a TWAIN driver, but I uninstalled it
before installing the WIA driver. What's strange is that
this camera worked fine with this computer quite
recently, but when I swapped out the hard drive,
reinstalled windows, and then tried to use the camera
again, I got this problem.
Canon claims the problem is with the computer
manufacturer, which strikes me as odd.
Any ideas would be greatly appreciated!
Neil
Pro. I have installed the WIA driver as the Canon website
suggests.
When I attach the camera via the USB port, I get that new
hardware attached beep and a window pops up, entitled
PowerShot S30, which says "Select the program to launch
for this action:". Unfortunately there are no programs
listed on OK is grayed out, so I must hit cancel.
If I try to fire up the Scanner and Camera Wizard
manually, I get the following message: "The computer
cannot detect the scanner or camera. Please make sure the
device is turned on and properly connected to the
computer."
If, however, I go to Scanners and Cameras in the Control
Panel I can see "PowerShot S30 #2" listed. Here are the
mysterious things it does, though: if I try to rename
it "Powershot S30," it tells me that "A device with the
name you specified already exists," even though it is not
visible (and I don't have another camera). Moreover, if I
click view device porperties, under "Camera Properties"
every value is reported as "(not available)" and
after "Description" and "Manufactured by" are simply
blank spaces. Clicking "Test camera" gets the following
error: "The test failed because the device is not
available."
Incidentally, there is some functional interface going
on, because I do get the "the camera has powered down
because it has not been accessed for a long peroid"
messages, and it does dutifully power down at the same
time.
Finally, the third-party ZoomBrowser aslo doesn't work;
when it tries to access the
camera, "CameraWindowComp.exe" causes an illegal
exception error.
The only think I know I did wrong in setting this thing
up was installing a TWAIN driver, but I uninstalled it
before installing the WIA driver. What's strange is that
this camera worked fine with this computer quite
recently, but when I swapped out the hard drive,
reinstalled windows, and then tried to use the camera
again, I got this problem.
Canon claims the problem is with the computer
manufacturer, which strikes me as odd.
Any ideas would be greatly appreciated!
Neil