Problem with Delegates receiving notifications/calendar updates

[dln]

Hello all. I'm having a problem with delegates in regards to the delegates
receiving e-mail notifications and calendar updates and maybe somebody here
can help me out. Our site is running an Exchange 2003/Outlook 2003
environment and we have a couple of resource calendars that, when someone
schedules a meeting on the resources' calendar, we need to have the
delegates' calendars updated and/or get an e-mail notifying them of the
scheduling.

When setting up the resource calendar, I've gone to the Delegates tab under
Tools->Options in Outlook and added organization address book contacts as
delegates. I've made sure the "Delegate receives copies of meeting-related
messages sent to me" check box is checked and have granted Editor rights to
both the calendar and inbox for all delegates (this portion works btw - the
delegates do have editor access to the resource calendar and inbox). I've
also checked the "Delegate can see my private items" check box. I've also
verified that the delegate names I've selected show up in the resource user
account properties in Active Directory Users and Computers and that the
resource mailbox is operating in cached Exchange mode (I read that this can
be important).

In spite of all of this, whenever a meeting has been scheduled on the
resource calendar, none of the delegates receive any notifications - neither
e-mail nor calendar updates. I've also played with the "Send meeting
requests and responses only to my delegates, not to me" check box under the
Outlook Delegates tab, all to no avail. Am I misunderstanding how delegates
are supposed to work, or have I done something wrong? Any help is
appreciated.

Thanks.

 

[dln]

I've figured out a bit more about this problem. It would appear that the
delegates work if I have the resource scheduling "auto accept" calendar
requests turned off. Is this by design? I don't want the delegates to have
to accept the meetings on the resource's behalf, just be notified when a
meeting request comes through.

Thanks again.

 

[Megan Kielman]

DLN,

This is by design. Since the calendar has been configured to "Auto Accept"
meeting requests, a Meeting Request email is not sent into the inbox of the
resource mailbox therefore nothing is sent to any of the Delegates. Using
Outlook natively you have to decide which you want, I am sure there are
third party tools that will allow the calendar to "Auto Accept" AND notify
the delegate.

 

[dln]

Good enough. Thanks for the response.

dln.

DLN,

This is by design. Since the calendar has been configured to "Auto Accept"
meeting requests, a Meeting Request email is not sent into the inbox of the
resource mailbox therefore nothing is sent to any of the Delegates. Using
Outlook natively you have to decide which you want, I am sure there are
third party tools that will allow the calendar to "Auto Accept" AND notify
the delegate.