Problem with CHKDSK

[Jacques Gambu]

Hi

When I run CHKDSK it gets a pass with /i but it hangs at the reboot with /f
and /x and it says

"CHKDSK is verifying indexes (Stage 2) 0 percent complete" and I have to
reboot.

I have a Seagate disk drive. I downloaded and ran Seatools for windows and
got a pass on Long Drive Self Test. So I can assume that the disk is OK. The
utility is read only it does not do any repair.

I tried to do an Avast anti-virus scan but it stops before completing the
scan and the computer has to be rebooted.

Disk cleanup also freezes the computer

Any idea of what I could do?

Jacques

 

[John Wunderlich]

When I run CHKDSK it gets a pass with /i but it hangs at the
reboot with /f and /x and it says

"CHKDSK is verifying indexes (Stage 2) 0 percent complete" and I
have to reboot.

I have a Seagate disk drive. I downloaded and ran Seatools for
windows and got a pass on Long Drive Self Test. So I can assume
that the disk is OK. The utility is read only it does not do any
repair.

I tried to do an Avast anti-virus scan but it stops before
completing the scan and the computer has to be rebooted.

Disk cleanup also freezes the computer

Any idea of what I could do?

This probably indicates that you have big problems with the formatting
of your disk. When problems like this arise, chkdsk can take hours or
days to totally complete and you end up with a 50/50 chance that a lot
of files are missing or destroyed.

The Seagate test passes because it only checks that the disk can be
read and written. It does not check the underlying correctness of the
[NTFS?] file system.

What you should do is right now back up as much data as you can and
then re-format the hard drive and re-install Windows. Re-installing
Windows might reformat the hard drive. If it does, then make sure you
do _not_ do a "quick" format. Force it to do a complete format.

HTH,
John