Problem with CD/DVD drives

[Nate C.]

Hi,

I'm having recent trouble with both my CD-RW (Lite-On LTR52246S) and DVD-RW
(Pioneer DVR-106D) drives. Since they both crapped out at the same time I'm
suspecting a Windows problem. Neither drive can read burned data CD's. In
a nutshell, the DVD drive will play everything except for burned data CD's,
and the CD drive will only recognize audio CD's (burned or commercial) but
nothing else. When I insert a disc in either drive, my Windows explorer
looks as if there's no disc in the drive at all, yet when I go to eject the
unrecognized disc, I get an "There was an error trying to unmount the drive"
message. The only coinciding event I can think of is that this problem
seems to start around the time I installed installation the latest version
of iTunes and a recent Windows update (Win2K Pro). Any help would be
appreciated.

Thanks,
Nate

 

[Dave Patrick]

Check Event Viewer and Device Manager for errors and or non-starting
devices.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Nate C."wrote:
| Hi,
|
| I'm having recent trouble with both my CD-RW (Lite-On LTR52246S) and
DVD-RW
| (Pioneer DVR-106D) drives. Since they both crapped out at the same time
I'm
| suspecting a Windows problem. Neither drive can read burned data CD's.
In
| a nutshell, the DVD drive will play everything except for burned data
CD's,
| and the CD drive will only recognize audio CD's (burned or commercial) but
| nothing else. When I insert a disc in either drive, my Windows explorer
| looks as if there's no disc in the drive at all, yet when I go to eject
the
| unrecognized disc, I get an "There was an error trying to unmount the
drive"
| message. The only coinciding event I can think of is that this problem
| seems to start around the time I installed installation the latest version
| of iTunes and a recent Windows update (Win2K Pro). Any help would be
| appreciated.
|
| Thanks,
| Nate
|
|

 

[Nate C.]

Hey Dave,

Thanks for the advice. The device manager looked fine, however when I
checked out the event viewer I saw a bunch of errors and warnings. I'm not
really sure what to look for but a couple that came to my attention are:

The driver has detected that device \Device\Ide\IdePort0 has old or
out-of-date firmware. Reduced performance may result.

The device, \Device\CdRom1, has a bad block.

Any clues there?

Thanks,
Nate

 

[Dave Patrick]

When you view the logged events in Event Viewer in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for each of the different system events so we can see all of
the event detail.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hey Dave,
|
| Thanks for the advice. The device manager looked fine, however when I
| checked out the event viewer I saw a bunch of errors and warnings. I'm
not
| really sure what to look for but a couple that came to my attention are:
|
| The driver has detected that device \Device\Ide\IdePort0 has old or
| out-of-date firmware. Reduced performance may result.
|
| The device, \Device\CdRom1, has a bad block.
|
| Any clues there?
|
| Thanks,
| Nate