Problem with Backup

[Bud]

I have tried to backup to an external drive using Vista (32), using tabs on
the control panel and get the message "Catastrophic Failure 0w8000FFFF",
indicating I have an error on the c drive. After calling Dell, I ran the
Drivers and Utilities Disk and did a total scan (over 12 hours worth).
Everything passed. I tried system reset to an earlier date; again I got an
"c drive" error. Dell said it is a know problem with backup. True? Is there
a fix? Who can I call? Thanks to anyone who can help.

 

[alexB]

I purchased DELL T7400 x5450 with Vista Premium on Jan8. Absolutely no
problem with any backup. Backing up to MyBook 500GB. I called them a couple
of times with no problems at all, just to ask "penetrating" questions.

What is the idea of backing up to the C: Drive? If you C: crashes, where
will you find your backup? If I were Vista would give you a double
catastrophic failure message. BTW, why did you replace "x" with an "w" in
the error code?

 

[alexB]

My apology. Did not read it carefully? You've got an external HDD to back
up.

Have you done chkdsk.exe /F ?

Perhaps it is a software problem?

 

[alexB]

Also by the way of reassurance,

I do have three more DELL, all GX-280 (4ears old) but still very fast (3.85
GHz, 2GB RAM, 833MB bus), all have Vista Ultimate, no problems with backup.

 

[Christine [MSFT]]

Hi Bud,

Which edition of Windows Vista are you using? Also, is this a file backup or
Complete PC (image) backup?

Thanks,
Christine

 

[Bud]

Thanks for your reply Christine,
Windows Vista Home Premium; file backup as per "Windows Back Up and Restore
Center"