Problem w. Back button - Help!

[Bill Mathews]

When I click on the Back button in certain Web sites I get the "Page Cannot
be Displayed" message. In other sites, it works as expected.

The problem is recent.

For example, I get this problem on Amazon and the B&H Photo sites, while the
KB site for Microsoft works just fine. So I haven't been able to see a
pattern as to which Web sites function normally and which don't.

I had done some fairly severe Registry pruning, but restoring all the pruned
registry entries that seem to reference IE hasn't solved the problem.

I could try re-registering DLL's, but have no idea how to determine which
ones are relevant to IE.

System is IE6, WinXP SP2, with all current updates except the current MS
virus-specific detector, as I have Norton Internet Security.

The only article I could find in the MS KB that seemed relevant made
reference to an undated winint.dll. But the winint.dll on my machine is a
much later date than the one referenced.

Any ideas would be appreciated.

 

[Don Varnau]

Hi,
Are you using the HOSTS file from http://mvps.org/winhelp2002/hosts.htm or
another source? There's information on the Back button problem on that page.

Also try:
Clear out the Temporary Internet Files. IE> Tools> Internet Options>
General> Delete files (and delete offline content.) It's often recommended
that the TIF folder be kept at about 50-60 MB (Settings.)

Internet Options> Security> Internet Zone> Custom> Userdata persistence>
Enable.

Internet Options> Advanced> uncheck "Do not save encrypted pages to disk"

Internet Options> Privacy... are you allowing cookies?

Try disabling (briefly, as a test) any ad-blocking or privacy programs that
are running.

Enable the Windows firewall and disable NIS to see if some feature of NIS is
causing this.

Hope this helps,
Don
[MS MVP- IE/OE]

 

[Bill Mathews]

Don, thank you! The problem was solved by clearing out the TIFs. I do this
on a regular basis, but apparently not regularly enough!