Problem to add Contacts from Global Address Book

[Guest]

Problem to add Contacts from Global Address Book.
Hallo.
I have one user that report problem to add contacts from
the Global Address book, the user received the following
error message.
"Some names could not be added to Contacts. The action
could no be completed."
Only one user have reported this problem.

 

[Lee Li [MSFT]]

Dear Rich,

Thank you for posting here.

From your post, my understanding on this issue is: You have one customer
who encountered the following error message during adding contacts from
GAL.

"Some names could not be added to contacts. The action could not be
completed"

If I'm off base, please feel free to let me know.

Based on my knowledge, the issue is much possibly caused by corrupt Outlook
Profile; we can recreate Outlook Profile by the articles below to solve the
issue.

195718 OL2000: (CW) How to Create a New E-mail Profile for Outlook
http://support.microsoft.com/?id=195718

287072 OL2002 How to Create a New E-mail Profile for Outlook
http://support.microsoft.com/?id=287072

829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918

Hope this helps. Please verify the issue and let me know the results at
your earliest convenience. I am looking forward to your reply. Thanks and
have a nice day!

Thanks & Regards,

Lee Li
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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