Problem setting up Windows Mail with Optimum

[Evan]

Im having the same problem I see others have posted with, can recieve but
cant send. I have Mail configured for my AOL account but cant send messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum', Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

 

[slk759]

This is a receive mail error (POP3). Your help screens are located at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1

 

[Evan]

I've checked and the info seems to be correct (server names, etc) but I still
cant send or recieve with optimum.

 

[Bruce Hagen]

Does your address end in @optonline.net, or @optimum.net ?

 

[Evan]

optonline.net

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I've checked and the info seems to be correct (server names, etc) but I
still
cant send or recieve with optimum.

.

 

[Bruce Hagen]

Tools | Accounts | Mail | Properties | Advanced. Are you sure SSL should
be checked? Just a guess as I can't find any reference for it.

E-mail scanning can also cause this error.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

Has this account ever worked? If not, take a look here as well.

How to configure an AOL e-mail account in Outlook Express:

http://support.microsoft.com/default.aspx?scid=kb;en-us;883081

http://about.aol.com/faq/openmailaccess
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

optonline.net

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I've checked and the info seems to be correct (server names, etc) but
I
still
cant send or recieve with optimum.

:

This is a receive mail error (POP3). Your help screens are located
at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1


Im having the same problem I see others have posted with, can
recieve
but
cant send. I have Mail configured for my AOL account but cant send
messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum',
Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL): Yes,
Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

.

.

 

[slk759]

Try it with the SSL blocks UNchecked - I can't find anything specific to
that on their site. Two things to verify - ensure Secure Password
Authentication is NOT checked / enabled. Also, the "Logon Using" Username
field only wants the first part of your email address - BEFORE the @
symbol - not the full e-address (although this would present a different
error message).

optonline.net

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I've checked and the info seems to be correct (server names, etc) but I
still
cant send or recieve with optimum.

:

This is a receive mail error (POP3). Your help screens are located
at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1


Im having the same problem I see others have posted with, can
recieve
but
cant send. I have Mail configured for my AOL account but cant send
messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum', Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL): Yes,
Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

.

.

 

[Evan]

Unchecking the ssl's corrected the problem!!! Thanks guys!!!

Try it with the SSL blocks UNchecked - I can't find anything specific to
that on their site. Two things to verify - ensure Secure Password
Authentication is NOT checked / enabled. Also, the "Logon Using" Username
field only wants the first part of your email address - BEFORE the @
symbol - not the full e-address (although this would present a different
error message).

optonline.net

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


I've checked and the info seems to be correct (server names, etc) but I
still
cant send or recieve with optimum.

:

This is a receive mail error (POP3). Your help screens are located
at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1


Im having the same problem I see others have posted with, can
recieve
but
cant send. I have Mail configured for my AOL account but cant send
messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum', Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL): Yes,
Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

.


.

.

 

[Bruce Hagen]

You're welcome.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

Unchecking the ssl's corrected the problem!!! Thanks guys!!!

Try it with the SSL blocks UNchecked - I can't find anything specific
to
that on their site. Two things to verify - ensure Secure Password
Authentication is NOT checked / enabled. Also, the "Logon Using"
Username
field only wants the first part of your email address - BEFORE the @
symbol - not the full e-address (although this would present a
different
error message).

optonline.net

:

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


I've checked and the info seems to be correct (server names, etc)
but I
still
cant send or recieve with optimum.

:

This is a receive mail error (POP3). Your help screens are
located
at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1


Im having the same problem I see others have posted with, can
recieve
but
cant send. I have Mail configured for my AOL account but cant
send
messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum',
Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL):
Yes,
Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

.


.

.

 

[slk759]

You're welcome.

Unchecking the ssl's corrected the problem!!! Thanks guys!!!

Try it with the SSL blocks UNchecked - I can't find anything specific to
that on their site. Two things to verify - ensure Secure Password
Authentication is NOT checked / enabled. Also, the "Logon Using"
Username
field only wants the first part of your email address - BEFORE the @
symbol - not the full e-address (although this would present a different
error message).

optonline.net

:

Does your address end in @optonline.net, or @optimum.net ?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


I've checked and the info seems to be correct (server names, etc)
but I
still
cant send or recieve with optimum.

:

This is a receive mail error (POP3). Your help screens are located
at:

http://optimum.custhelp.com/cgi-bin...XJzIG1haWwgY2xpZW50IHNldHVw&p_li=&p_topview=1


Im having the same problem I see others have posted with, can
recieve
but
cant send. I have Mail configured for my AOL account but cant
send
messages
with optimum, Error message:
The connection to the server has failed. Account: 'Optimum',
Server:
'mail.optonline.net', Protocol: POP3, Port: 995, Secure(SSL):
Yes,
Socket
Error: 10060, Error Number: 0x800CCC0E

suggestions anyone??

.


.

.

 

[Gary VanderMolen [MVP]]

Why did you set it up for port 995 and SSL? Your server doesn't support
those advanced options.