Problem sending emails from outlook - connection issue with AOL

[Guest]

Hi I have a really annoying problem with outlook, I have set up outlook to
send and receive company emails which are included in our hosting package
provided by 1 & 1 Internet, our ISP is AOL, Outlook will receive all emails
sent to the company email addresses but when you try to send an email using
outlook it will hardly ever be sent, there are a few occasions where it
sends, but not often. I have just tried again and received the following
error message,

Task 'pop.1and1.co.uk - Sending' reported error (0x80042109) : 'Outlook is
unable to connect to your outgoing (SMTP) e-mail server. If you continue to
receive this message, contact your server administrator or Internet service
provider (ISP).'

I have double and trebble checked the details of the servers, contacted 1&1
Internet and AOL regarding this but nobody has any idea why it wont work.

Please Help me.

Thanks.


O/S Windows XP Pro
Outlook 2003 - part of Office Pro 2003

 

[Hal Hostetler [MVP P/I]]

Its very unlikely you'll be able to make an SMTP (outgoing) connection to
1and1's POP (receiving) server. According to 1and1's email FAQ, your
sending server name should be auth.smtp.1and1.co.uk.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Dear Hal: I am having a similar problem. I lost my hard drive and had to
re-install all my software. I can receive my emails through Outlook from my
POP3 ISP (WildBlue.net) but I cannot send. We (Wild blue and myself) have
gone over all the protocol and all seems correct. Why can I receive the
emails, but cannot send any through Outlook 2003? I can send and receive
fine if I go directly through the Wild blue email account. thank you - I
really need help.

 

[Hal Hostetler [MVP-P/I]]

What happens when you try to send? Do you get any error messages? If you
do, would you post it/them, please?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Hi Hal,
I thank you for your response. I contacted the hosting company of my web
site and they got me working properly. I do not know what they problem was
with the setup with my IsP - but all is ok now. I want to thank you for your
help and tell you how much I appreciate the community Discussion Groups.