Printing to (home) network printer causes crash

[Brett]

I have a home network consisting of a desktop PC and a
laptop, connected wirelessly via 802.11b. I have no
problems opening/saving files to or from either computer.

My physical printer, a Minolta Magicolor 2350EN, is
connected to the desktop. I'm able to install it on the
laptop using the "Add New Printer" wizard; it copied
the .INF file and whatever else it needed.

But whenever I select this printer in the print dialog of
any program, that program crashes and "needs to close."
I don't get as far as printing; just selecting it in the
drop-down causes the crash.

When I right-click on this printer and select Properties,
I get the following error dialog:
-------------
Function address 0x500055ee caused a protection fault.
(exception code 0x0000005) Some or all property page(s)
may not be displayed.
-------------
Then nothing happens. Printer properties don't open,
nothing.

I've removed & reinstalled many times now, and tried
printing from a number of programs, including Word,
Excel, and Adobe Acrobat (PDF) among others -- all of
them crash when I select this printer.

The desktop PC prints to the printer with no problem.

Any suggestions or guidance will be most appreciated.
Thank you!

 

[Mary Sauer]

Do you have the latest drivers from Minolta? There are utilities too.
http://www.qms.com/support/current_printers/mc2350_sup.htm#drivers

 

[Alan Morris\(MSFT\)]

The driver is causing memory corruption in the application.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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