J
JM
A client of mine has Windows XP Professional, with an HP Laserjet on LPT1.
He's got an old dos-based accounting program on his computer from years ago.
He never uses the program anymore, but there are some old returns that he
needs to print. When he prints the returns, the text is mixed with a bunch
of characters that appear to be the accounting program's attempt to draw
lines, boxes, or other formatting features of the forms. There are lots of
"o" "x" and boxy characters in all sorts of positions, making the printouts
illegible and completely unusable. I can post a scanned image of the
printout if seeing it will help figure out a solution.
What is likely going on here, and what might be some possible
troubleshooting steps I can take?
thank you,
jm
He's got an old dos-based accounting program on his computer from years ago.
He never uses the program anymore, but there are some old returns that he
needs to print. When he prints the returns, the text is mixed with a bunch
of characters that appear to be the accounting program's attempt to draw
lines, boxes, or other formatting features of the forms. There are lots of
"o" "x" and boxy characters in all sorts of positions, making the printouts
illegible and completely unusable. I can post a scanned image of the
printout if seeing it will help figure out a solution.
What is likely going on here, and what might be some possible
troubleshooting steps I can take?
thank you,
jm