printer stopped working and now can't add a new one

M

Midnightpro

I was using an extension cable for my printer and could unplug the usb
and put in my ipod or my camera. one day i went to plug back in and the
printer was gone from my printers window. bought a new printer and
installed the software and when i pluged it in it said there was a
problem with the instalation. The RPC server in unavailable. I went
into run and did all the things that i was told to do and i still can't
get it to work. HELP ME
 
A

Alan

Midnightpro said:
is anyone out there
Click to expand...

This is a group with volunteers offering help, you have to wait until
someone offers the free help to you- your last words HELP ME come across
more as an order, have you ever heard of the word please?
How about giving some more details - most printers have makes and models.
And the unnamed makers sites have help- which things of their advice have
you tried to save people from repeating things you've done? What have you
done apart from post a newsgroup message? You have tried?
Did you plug the printer in before installing the printer driver? What order
does the install instructions tell you to follow?
 
M

Midnightpro

ok my bad. first it is not a manufacturer specific problem. my HP was
working fine and then the challenge happened. Bought an Epson and
problem still persisted. I have tried everything that is on the
microsoft help site. The only thing that someone has said is that
because i was using a spliter usb cable, i might have shorted it out
when i touch the end. my computer is not grounded and maybe that is
what happened. my ipod and camera still work on the port still though.
What i have done is tried starting the print spooler manually and it
won't do it. i have not tried to uninstal the usb port yet but i do not
know how to do it. the error is linked to system 32 and i did have a
virus that attacked it a few months ago. does this give you enough info?
 
R

Ron Sommer

Can you include the original post so everyone will know what you are talking
about?

My guess is Registry or file corruption.
A Repair install or a reinstall of XP may be needed.
 

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