printer shows as "offline"

[rarewolf]

The problem is that I cannot use the printer because it shows as
"offline". If I right-click the printer, an option shows as "use
printer offline", and if I select the option the printer shows as
"offline - offline". This changes the right-click option to "use
printer online", but returns me to the original problem.

This high quality HP printer is connected to my XP/SP3 computer via
both being hard-wired to a Linksys/DD-WRT router. A temporary remedy
is to delete the printer and port used, totally un-install the HP
software, and re-install. I've done this several times, but it will
always return to this offline state. Once, I used the method for
being able to print a HQ photograph, but it was offline again within
the hour.

Another clue as to where the problem is not is the fact that my wife's
Vista computer (station next to me) is connected the exact same way
and works fine.

This problem has become extremely frustrating (ie, I'm thinking
Macintosh) ... any help would be extremely appreciated!

TIA, and cheerios from the Avalon Peninsula Newfoundland

 

[rarewolf]

The problem is that I cannot use the printer because it shows as
"offline".  If I right-click the printer, an option shows as "use
printer offline", and if I select the option the printer shows as
"offline - offline".  This changes the right-click option to "use
printer online", but returns me to the original problem.

This high quality HP printer is connected to my XP/SP3 computer via
both being hard-wired to a Linksys/DD-WRT router.  A temporary remedy
is to delete the printer and port used, totally un-install the HP
software, and re-install.  I've done this several times, but it will
always return to this offline state.  Once, I used the method for
being able to print a HQ photograph, but it was offline again within
the hour.

Another clue as to where the problem is not is the fact that my wife's
Vista computer (station next to me) is connected the exact same way
and works fine.

This problem has become extremely frustrating (ie, I'm thinking
Macintosh) ... any help would be extremely appreciated!

TIA, and cheerios from the Avalon Peninsula Newfoundland  

I thought I add the fact that I can ping this printer's IP just
fine ...

 

[smlunatick]

I thought I add the fact that I can ping this printer's IP just
fine ...

Check any / all locally installed firewall software / Internet
security software. The description of your problems tends to indicate
that a "firewall" software is not correctly set to detect the hardware
devices.

 

[rarewolf]

Check any / all locally installed firewall software / Internet
security software.  The description of your problems tends to indicate
that a "firewall" software is not correctly set to detect the hardware
devices.- Hide quoted text -

- Show quoted text -

Thanx for your reply!!

My thoughts exactly ... however, disabling the XP firewall was one of
the steps I tried ...