Printer offline again and again.

[Guest]

I have been using the Vista own drivers for the Fuji Xerox DC 250/350/450
pritner and its still going offline soemtimes. I asked for the solutions on
Xerox still no replay for nearly a week now.

I am running out of patience dealing with my customer regradign the printer
printer *\& printer issue. I aam very sure that there should be something
WRONG with the Vista printer spooler as everytime i have to restart its
service inorder to print again. I wish someone can give me a code to create a
bat file so that I do not need to go all the way to the service to restart.

I DO NOT need those method that set the third one 'take no action' to
restart service because that doesnt even WORK!!! at all! Comon Microsoft! I
care about the software issue i just want the printer working!!!

 

[Alan Morris [MSFT]]

Does the printer obtain a DHCP address? I assume this is a standard TCP/IP
port. Could you send the output of the port configuration?

use prnport.vbs

C:\Windows\System32\Printing_Admin_Scripts\en-US>prnport -l
Microsoft (R) Windows Script Host Version 5.7
Copyright (C) Microsoft Corporation. All rights reserved.


Server name
Port name IP_10.198.8.1
Host address 10.198.8.1
Protocol RAW
Port number 9100
SNMP Disabled

Server name
Port name IP_10.198.8.2
Host address 10.198.8.2
Protocol RAW
Port number 9102
SNMP Disabled

Server name
Port name IP_10.198.8.3
Host address 10.198.8.3
Protocol RAW
Port number 9100
SNMP Disabled


--
Alan Morris
Windows Printing Team
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