printer does not print

[Guest]

I have sucessfully installed an HP PSC 2410 photosmart all-in-one printer.{according to the installation screens}
On it own, the device prints the test page OK but when connected to the computer it "hangs" when a test page is printed.
I get the message "printing" on the printer but nothing prints.
I get "printing failed" on the computer screen.

I'm using the USB controller.
It is very frustrating.
Pls anyone with a suggestion how to resolve this dilemma ????

thanks in advance.
setho

 

[Mary Sauer]

There are very good support documents on the HP site as well as a CD offer of a new
driver with a time stamp of 12/03.
http://www.hp.com/country/us/en/support.html

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

I have sucessfully installed an HP PSC 2410 photosmart all-in-one

printer.{according to the installation screens}

On it own, the device prints the test page OK but when connected to the computer

it "hangs" when a test page is printed.

 

[Guest]

Oh yes, I forgot to mention. I have that CD and I have also browsed all the support documentation on the HP site
Problem still persists
Any more Ideas ??

----- Mary Sauer wrote: ----

There are very good support documents on the HP site as well as a CD offer of a ne
driver with a time stamp of 12/03
http://www.hp.com/country/us/en/support.htm

--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co

I have sucessfully installed an HP PSC 2410 photosmart all-in-on

printer.{according to the installation screens

On it own, the device prints the test page OK but when connected to the compute

it "hangs" when a test page is printed