Print Preview command not working

[Guest]

When I click on the print preview toolbar button (Excel 2003) I get the print
dialog box, not the print preview screen. It used to be okay, and all of a
sudden it changed. Can anyone help??? Thanks in advance.

 

[Guest]

Just a guess......

Does the Print toolbar button bring up the Print Preview window? If
yes...then check the [Shift] key. It may be stuck down.

Does that help?
***********
Regards,
Ron

XL2002, WinXP

 

[Guest]

Thanks for the thought - but, the print toolbar button brings up the print
dialog box also. The mystery continues....
--
Pip Langford

Just a guess......

Does the Print toolbar button bring up the Print Preview window? If
yes...then check the [Shift] key. It may be stuck down.

Does that help?
***********
Regards,
Ron

XL2002, WinXP

When I click on the print preview toolbar button (Excel 2003) I get the print
dialog box, not the print preview screen. It used to be okay, and all of a
sudden it changed. Can anyone help??? Thanks in advance.

 

[Dave Peterson]

Can you still get to print preview via File|Print preview?

If you can, what happens if you start excel in safe mode:

Close excel
windows start button
excel /safe
open a workbook (or just change a few cells)
then click the print preview button to test.

If it works, then close excel and reopen it normally.

Then try resetting that toolbar.

Tools|Customize|toolbars|toolbars tab
select the Standard toolbar
click the Reset button.

If you do this, then any customized changes you've made to that toolbar will be
lost and you'll have to do those again.

 

[Guest]

Hi

No, File|Print Preview takes me to the Print dialog box also....

 

[Guest]

Have you tried the methods that other tolds you about? If yes, and you are
still getting this error then my idea is you have not installed any printer.
Install atleast any one printer even if you don't have and then try to see
the Print Preview.

Hope this help, let us know!

Hi

No, File|Print Preview takes me to the Print dialog box also....

 

[Dave Peterson]

try starting excel in safe mode and share what happens.

Hi

No, File|Print Preview takes me to the Print dialog box also....

 

[Guest]

How do I do this? I don't seem to have a safe mode?

 

[Gord Dibben]

Start>Run excel.exe /s

Note the <space> before the /s


Gord Dibben MS Excel MVP

 

[Guest]

I opened Excel in safe mode and the print preview button worked as it should.
So I closed it, went back in, reset the toolbar, but I'm back to the
same problem again.

Any other suggestions??

 

[Dave Peterson]

I'm not sure if this will fix the problem (I thought that resetting the toolbar
would at least temporarily fix the problem).

But I'd look for some sort of addin/workbook that opens when excel opens and
"steals" that function of that toolbar icon.

Chip Pearson has some notes on how to diagnose startup errors:
http://www.cpearson.com/excel/StartupErrors.htm

And Jan Karel Pieterse has more notes:
http://www.jkp-ads.com/Articles/StartupProblems.asp

I opened Excel in safe mode and the print preview button worked as it should.
So I closed it, went back in, reset the toolbar, but I'm back to the
same problem again.

Any other suggestions??

 

[Guest]

Thank you!!

I went to the Chip Pearson site and found a solution to remove an addin that
was hiding in the XLStart folder that was causing the problem.