Print jobs hang with Lexmark X5150

[Robert]

I have just deployed 8 Lexmark X5150 3-in-1 printers with
new E-Machine T2245 PC's. All are running XP Professional
with most current updates.

With all workstations, I have experienced intermittent
print queue hang-ups. It could be the first job of the day
or a job behind many others (of exact output). The job
simply hangs in the queue stopping all printing. It may
not happen for a day and then return a few days later.

Lexmark must be aware of the problem as a temporary "fix"
is in their top 10 list on their support site. However,
they don't admit to a problem with their driver causing it
and do not address the cause. I simply cannot have rather
novice users having to login as administrator and running
NET STOP SPOOLER and restarting machines several times a
day.

If anyone has seen a solution to this problem or knows
what the actual cause might be, please let me know. We are
running the latest version of the Lexmark printer driver.

 

[Robert Pratt]

Thanks for the reply (extreme bottom) but to say that the
XP drivers are not adequate for XP is not an answer.
Lexmark says the driver is XP ready and approved. I need a
fix.