Print jobs hang in TS print spool

[Guest]

Windows 2000 SP4,
When a user sends a print job to the printer it prints fine, but the print
job stays in the spool.
It show as printed but remains in the spool. The print job will then reprint
to the printer.
So far it seems to then print again and again, this happens every few hours.
it does not just keep reprinting.
I can deleate the print job from the spool after it has printed and it will
not reprint.
Would this be an printer issue

 

[Guest]

Hi,
a few questions:
1. What is the OS on the client machine?
2. Please make sure that "Keep documents after they are printed" box is
turned off.
3. Does the same thing happen when the users print locally?


Jetro CockpIT
Fulfilling the promise of Server-based Computing
http://www.jp-inc.com

 

[Guest]

Thank you,
I feel more than just a little dumb,
I had checked the "keep printed " on the TS server i just never thought to
check the workstation that was sharing the printer.
So a big thanks.
I have a few more issues, but i will post them. If you can help please do
Again thank you so much, and a have a nice Xmas/new year...
Michael