Preview handler surrogate host has stopped working

[Guest]

Hi,

When I try to amend contact info in Windows mail I get an error message
saying:

Preview handler surrogate host has stopped working

Any ideas on how to rectify this problem would be much appreciated

 

[Gary VanderMolen]

This problem may be caused by interference from your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be uninstalled.
After the offending antivirus is uninstalled, try editing Contacts.

At your convenience, download and install a more compatible
antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Gary VanderMolen

 

[Guest]

I do not use those anti virus programs. I use NOD32 which is fully vista
compatible. Any other ideas??

 

[Gary VanderMolen]

Some previous posters with a problem similar to yours
had Office 2000 installed, and when they uninstalled it,
the Contacts problem went away.

Gary VanderMolen

 

[Guest]

Thanks for the reply. No office 2000 but office 2007

 

[Gary VanderMolen]

Office 2007 is fully compatible.
The only other suggestion I can think of is to upgrade to
a less buggy email program, WLM:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen