PQPBSUPDATE ON LOG IN

[optical]

Hi there i have a dell with vista home premium and have come across this on
mine and a friends dell machine

i have my user account and another called PQPBSUPDATE i dont know where this
has come from and my password will not work on it

did a google search and got linked to some greek site with a lad saying it
is on his and he could not find a fix for it either

please help

 

[Ronnie Vernon MVP]

Optical

What type of account is this, Administrator, Standard, or...?

Have you looked in Windows Explorer under C:\Users for a folder with that
name? The files in that folder may give us a clue as to where this account
came from.

It really sounds like a program that was installed created this account that
is used to update that software?

Also check the installed programs list in Control Panel/Programs and
Features to see anything associated with the initials PQ or PBS or.....?

Doing a search on Google, all I come up with is the message you posted?

Let us know what you find so we can document the information.

 

[optical]

only ine account in windows explorer

mine plus one that says public

i think it is a admin account as it says so when i click on the picture on
start menu

did a local search nothing

nothing in programmes either

as i said my friend has it on his aswell although i must admit when i fired
it up last night it had gone but now has come back !!!!


thanks for your help so far

 

[Ronnie Vernon MVP]

Optical

The only advice I can give since there is no information available for this,
is to contact Dell and see if they can identify the program that created the
user account.