Power Down auto restarts right away

[kris.persson]

When I hit the power button that is supposed to put my computer in a
low memory state on windows vista it turns off then right back on so I
am forced to shut down completely every night. Can any one suggest a
solution so I can use the Low Power State function instead of a
complete shutdown. Thanks

 

[Mick]

When I hit the power button that is supposed to put my computer in a
low memory state on windows vista it turns off then right back on so I
am forced to shut down completely every night. Can any one suggest a
solution so I can use the Low Power State function instead of a
complete shutdown. Thanks

I get the exact same fault - happened after an update session some
time ago - cannot remember now which updates were installed. I can only
power down by way of the on/off button on the case.

Mick

--

 

[Guest]

If I'm understanding both of you properly it sounds as though your systems
may have devices (drivers) which are not compatible with some of the power
management features of Vista. Do you see errors in Event Viewer which
correspond to the unwanted autorestarts? If you think a blue screen error is
occurring, but is flashing past too quickly to read during the reboot
process, you should turn of automatic restart. (System Properties, Advanced
Tab, Startup and Recovery button) That will enable the blue screen error, if
one is occurring, to be displayed until you physically reset the system. If
you're getting a blue screen error, record its contents and let us know what
they are. (Fair warning: Blue screen errors are often virtually useless for
anyone without access to the source code -- which means just about all of us.
But sometimes a blue screen gives you a simple answer, like the name of an
errant driver file, which provides an easy solution -- if an updated driver
is available.)

 

[Mick]

If I'm understanding both of you properly it sounds as though your
systems may have devices (drivers) which are not compatible with some
of the power management features of Vista. Do you see errors in Event
Viewer which correspond to the unwanted autorestarts? If you think a
blue screen error is occurring, but is flashing past too quickly to
read during the reboot process, you should turn of automatic restart.
(System Properties, Advanced Tab, Startup and Recovery button) That
will enable the blue screen error, if one is occurring, to be
displayed until you physically reset the system. If you're getting a
blue screen error, record its contents and let us know what they are.
(Fair warning: Blue screen errors are often virtually useless for
anyone without access to the source code -- which means just about
all of us. But sometimes a blue screen gives you a simple answer,
like the name of an errant driver file, which provides an easy
solution -- if an updated driver is available.)

There is no blue screen - or anythiong else that I could refer to.

I select to shut my machine down Start/Shutdown, and the proper routine
is executed and the machine shuts down and powers off ... for about 2
seconds when it reboots all by itself.

Sometimes, I can get it to go to 'sleep' (Start/sleep) - but even this
is no guaruntee of it sleeping witout waking up within a couple of
seconds.

Everything appears to shut down normally in the automated process
-there are no reports of anything doing anything it shouln't.

Mick
--

 

[Guest]

I too am having this exact same issue. I select "Shut Down" option and the
system correctly begins to shutdown, once the system powers off there is a
two second delay and then it automatically turns back on (like a restart
instead of a shutdown). There are no blue screens nor error messages. I have
tried updating drivers, BIOS levels, and turning hibernation on and off (as
well as messing with some power settings) and none have fixed the issue.

 

[Joe Guidera]

There are a number of outstanding issues with standby/hibernate/shutdown
that hot fixes exist for, however I don't see one specific to your issue.
You might hit support.microsoft.com and do a search for "kbfix kbqfe"
filtered for product Vista.

Joe

 

[Guest]

I am having this issue also. The cause, for me, is a Sony Hanycam USB
Driver. Sony gave me instructions for removing the driver, using the control
panel, however, the action cannot be completed under Vista. Short of
reinstalling XP, or waiting for the update from Sony to be produced, I don't
know where to go from here.

 

[Guest]

I also am having the same problem. I don't know exactly when it started but
it didn't always behave this way for me after I installed Vista. Funny thing
is, if I try and push the power button while my machine begins to restart, it
powers off again, then after 2 seconds restarts. I don't know what the deal
is. I tried a bios flash on the board and a CMOS clear. No luck. I hope it
is a driver issue, but I don't know which one it could be. I am using
current versions of everything. HELP!!!!

AMD 4400+
nvidia 7800 GT 128.28 WHQL driver
Soundblaster Audigy 2 ZS gamer
2 GB corsair RAM
ABIT nForce 4 AN8 bios ver 20
Brother 210-C printer
old keyboard
old Logitech 310 MX mouse

 

[Guest]

im having the same problem and i don't understand why your system for about 1
hr and it shuts down can someone help w this soulutions

 

[Guest]

im having the same problem and i don't understand why your system for about 1
hr and it shuts down can someone help w this soulutions

It turns out for me it was my power supply failing. I replaced it and it
works great now. Magnus

 

[Suee]

Hi, I was having a similar problem. I would shut down and the computer
immediately restarted. Having trawled through these pages I tried some of the
suggestions. In the end I unplugged my USB air station (wireless LAN) and
tried shutting down, sure enough it shut down. I plugged it back in problem
reoccured. Unplugged it problem solved. Sooooo I took my husbands NETGEAR
modem router plugged it into my computer and put the air station in his and
hey presto problem solved! Hope it helps someone out there. Sue

 

[mickj]

It sounds like there are enough of us experiencing this, that Microsoft
needs to address it and pronto!. There is an article in -(PC-WORLD MAY
2008) -in reference to this on page 54. There was a pre requisite file
required prior to the official release of SP1 that contained a glitch.
Unfortunatly I tried to delete the named update from my list (KB937287),
but it does not disappear from my list. I also went to the named file
and attempted to reinstall, but it will not allow me to do that. On my
machine, which is running Ultimate 64-Bit, I have found that once it
begins the auto reboot if I hold down on the power button it will shut
down and remain so.
Other than that I have unchecked auto restart in Advanced system
settings, and also poured through all setting features under Power
Settings to no avail. According to the atrticle, Microsoft states that
out of 100 million Vista users the problem only effects a small number
of users. I find this as an unacceptable excuse for them not to pursue
and resolve the problem to "US UNFORTUNATE FEW".

Marv

 

[mickj]

It sounds like there are enough of us experiencing this, that Microsoft
needs to address it and pronto!. There is an article in -(PC-WORLD MAY
2008) -in reference to this on page 54. There was a pre requisite file
required prior to the official release of SP1 that contained a glitch.
Unfortunatly I tried to delete the named update from my list (KB937287),
but it does not disappear from my list. I also went to the named file
and attempted to reinstall, but it will not allow me to do that. On my
machine, which is running Ultimate 64-Bit, I have found that once it
begins the auto reboot if I hold down on the power button it will shut
down and remain so.
Other than that I have unchecked auto restart in Advanced system
settings, and also poured through all setting features under Power
Settings to no avail. According to the atrticle, Microsoft states that
out of 100 million Vista users the problem only effects a small number
of users. I find this as an unacceptable excuse for them not to pursue
and resolve the problem to "US UNFORTUNATE FEW".

Marv


--
rmducks
Posted via http://www.vistaheads.com

I seem to be another one of this minority group, I have all the same problems as reported above and it,s driving me MAD.

Is there no answer to this problem?
I do,nt know enough about computers or all the technical jargon to even
try to solve it without help.
I hope some one can solve this, I live in hope.

Mickj

 

[Gordon Bentley-Mix]

Same problem here: I press the power button on my laptop (which I've
configured to 'Hibernate' the machine), it goes to sleep and then wakes again
straightaway and displays the password prompt (because it's set up to prompt
for password on waking). I enter my password and try shutting down through
the Start menu instead. This time it reboots instead, so at the login screen
I click on the red 'Shutdown' button in the lower right corner and _finally_
I manage to kill the bloody thing!

I'm hoping that the cause isn't the same as Magnus's because my computer
(Dell Inspiron 1525) is only a couple of months old. I suspect the problem is
more closely related to Suee's in that it seems to only happen at home where
I have a wireless network. However, I don't have the same solution available
to me as my wireless card is built-in... :-(

I note that this thread started on 4 July. Does anybody have any more
progress to report?
--
Cheers!
Gordon

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