possible printer driver problem

[Jen]

I recently recieved a new computer running Windows XP. I
have a HP Deskjet 1220c that I am printing to over a
network. My problem is that I cannot print multiple
copies of any documents in any program. Any time I try I
get a message saying my printer does not support copies
greater than 1. I must send my copies to the printer one
at a time. I am currently using the drivers that came
with the computer. I did check out the HP website but
did not find anything helpful.

 

[Cari \(MS-MVP\)]

First do a total uninstall of the printer using the instructions at:
http://www.coribright.com/Windows/Article one.htm

Then go to the HP website and download the latest drivers from:
http://tinyurl.com/ki9u

See if this helps.

Cari
www.coribright.com