POP3 timeout in Outlook 2007

[Guest]

So how weird is this - me posting a question to this group instead of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think it's an
actual Outlook problem, just one that manifests itself there. I'm running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by and large
- I get an 0x800ccc0b error, which translates to "server busy". If I telnet
into the server and attempt to download the message, I get an "+OK 7151
octets" response, but that's it - no message data from the server. For
*small* messages (generally under 4K, but sometimes larger), everything works
as expected.

I'd originally thought that this might be an MTU problem on my router, but
telnetting works as expected on my wife's machine, which uses the same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and signing me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that I've
restored those permissions, but maybe there's something still broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Roady [MVP]]

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook as the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

 

[Guest]

I agree that this isn't an actual Outlook problem, since telnet doesn't work
either - just looking for some ideas on how to attack the problem. But given
its affect on Outlook, it seems that this would be a good forum in which to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help. Also
logged in as admin and tried telnetting in and it didn't work either, which
means that it *isn't* a user-specific issue like permissions of some sort.
Messenger also was dropping the connection when I was logged in as admin.

This seems to be a networking issue of some type, but I can't figure it out.
As I said, I originally thought it was an MTU problem because all the
messages that had problems were larger than 4K, but I did actually download
one that was 7K, so that doesn't appear to be it. Also, the fact that my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook as the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

So how weird is this - me posting a question to this group instead of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think it's an
actual Outlook problem, just one that manifests itself there. I'm running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by and
large
- I get an 0x800ccc0b error, which translates to "server busy". If I
telnet
into the server and attempt to download the message, I get an "+OK 7151
octets" response, but that's it - no message data from the server. For
*small* messages (generally under 4K, but sometimes larger), everything
works
as expected.

I'd originally thought that this might be an MTU problem on my router, but
telnetting works as expected on my wife's machine, which uses the same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that I've
restored those permissions, but maybe there's something still broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Roady [MVP]]

And you are using the exact same hard-/software configuration? (Neo says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I agree that this isn't an actual Outlook problem, since telnet doesn't
work
either - just looking for some ideas on how to attack the problem. But
given
its affect on Outlook, it seems that this would be a good forum in which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help. Also
logged in as admin and tried telnetting in and it didn't work either,
which
means that it *isn't* a user-specific issue like permissions of some sort.
Messenger also was dropping the connection when I was logged in as admin.

This seems to be a networking issue of some type, but I can't figure it
out.
As I said, I originally thought it was an MTU problem because all the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact that my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

So how weird is this - me posting a question to this group instead of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think it's
an
actual Outlook problem, just one that manifests itself there. I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by and
large
- I get an 0x800ccc0b error, which translates to "server busy". If I
telnet
into the server and attempt to download the message, I get an "+OK 7151
octets" response, but that's it - no message data from the server. For
*small* messages (generally under 4K, but sometimes larger), everything
works
as expected.

I'd originally thought that this might be an MTU problem on my router,
but
telnetting works as expected on my wife's machine, which uses the same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that I've
restored those permissions, but maybe there's something still broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Milly Staples [MVP - Outlook]]

Hi Jeff - are you still using your home ISP or are you and Avis now off on your foreign adventures and using another ISP?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff Stephenson asked:

| So how weird is this - me posting a question to this group instead of
| answering posts like I did years ago?
|
| I'm having a problem that shows up in Outlook, but I don't think it's
| an actual Outlook problem, just one that manifests itself there. I'm
| running Outlook 2007 on Vista Ultimate on a Toshiba Portege M400
| laptop. Everything's been working fine for months.
|
| As of two days ago, POP3 downloads in Outlook stopped working, by and
| large - I get an 0x800ccc0b error, which translates to "server busy".
| If I telnet into the server and attempt to download the message, I
| get an "+OK 7151 octets" response, but that's it - no message data
| from the server. For *small* messages (generally under 4K, but
| sometimes larger), everything works as expected.
|
| I'd originally thought that this might be an MTU problem on my
| router, but telnetting works as expected on my wife's machine, which
| uses the same (wireless) router.
|
| Two other interesting factoids, not sure of their relevance:
| 1) Windows Live Messenger is constantly losing its connection and
| signing me in over and over, about every several minutes.
| 2) Just before this started, something happened that made me lose
| permissions to much of my \Users\Jeff directory. I *believe* that
| I've restored those permissions, but maybe there's something still
| broken.
|
| Any thoughts on how to go about tracking this down?
|
| Thanks,
| -- jeff

 

[Roady [MVP]]

Home? Which home? ;-)

Both are still on mindspring but that shouldn't matter much for receiving.
Sending is on a remote network is more challenging.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
"Milly Staples [MVP - Outlook]"
Hi Jeff - are you still using your home ISP or are you and Avis now off on
your foreign adventures and using another ISP?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff Stephenson asked:

| So how weird is this - me posting a question to this group instead of
| answering posts like I did years ago?
|
| I'm having a problem that shows up in Outlook, but I don't think it's
| an actual Outlook problem, just one that manifests itself there. I'm
| running Outlook 2007 on Vista Ultimate on a Toshiba Portege M400
| laptop. Everything's been working fine for months.
|
| As of two days ago, POP3 downloads in Outlook stopped working, by and
| large - I get an 0x800ccc0b error, which translates to "server busy".
| If I telnet into the server and attempt to download the message, I
| get an "+OK 7151 octets" response, but that's it - no message data
| from the server. For *small* messages (generally under 4K, but
| sometimes larger), everything works as expected.
|
| I'd originally thought that this might be an MTU problem on my
| router, but telnetting works as expected on my wife's machine, which
| uses the same (wireless) router.
|
| Two other interesting factoids, not sure of their relevance:
| 1) Windows Live Messenger is constantly losing its connection and
| signing me in over and over, about every several minutes.
| 2) Just before this started, something happened that made me lose
| permissions to much of my \Users\Jeff directory. I *believe* that
| I've restored those permissions, but maybe there's something still
| broken.
|
| Any thoughts on how to go about tracking this down?
|
| Thanks,
| -- jeff

 

[Guest]

Hi to Neo as well!

It's a wireless connection - we've got a little wireless router
(http://www.dlink.com/products/?pid=346) that we're travelling with so we can
share any wired connection that we encounter. Avis has an ultra-mobile PC
(http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
so she *has* to have wireless because we're not carrying her docking station.
I've tried hooking straight to the wired network and that doesn't change
anything.

I'll check to see if I do have the network drivers with me (I brought a ton
of DVDs with stuff on them) and try reinstalling the networking. It's a bit
hard to get motivated to take that step here in Hawaii, though ;-)...

Thanks,
-- jeff

And you are using the exact same hard-/software configuration? (Neo says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I agree that this isn't an actual Outlook problem, since telnet doesn't
work
either - just looking for some ideas on how to attack the problem. But
given
its affect on Outlook, it seems that this would be a good forum in which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help. Also
logged in as admin and tried telnetting in and it didn't work either,
which
means that it *isn't* a user-specific issue like permissions of some sort.
Messenger also was dropping the connection when I was logged in as admin.

This seems to be a networking issue of some type, but I can't figure it
out.
As I said, I originally thought it was an MTU problem because all the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact that my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message So how weird is this - me posting a question to this group instead of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think it's
an
actual Outlook problem, just one that manifests itself there. I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by and
large
- I get an 0x800ccc0b error, which translates to "server busy". If I
telnet
into the server and attempt to download the message, I get an "+OK 7151
octets" response, but that's it - no message data from the server. For
*small* messages (generally under 4K, but sometimes larger), everything
works
as expected.

I'd originally thought that this might be an MTU problem on my router,
but
telnetting works as expected on my wife's machine, which uses the same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that I've
restored those permissions, but maybe there's something still broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Guest]

Hi Milly! We've been travelling now for almost 7 weeks, using whatever
Internet connections are available. We're still with our original ISP for
mail, but only have a mail account with them, no access service. Things
worked on this particular net connection for several days, then just went
"Poof" and stopped working. As I say, it seems to have coincided with a
problem (Vista, hardware, ?) that resulted in me not having access
permissions to much of my application data directory. I don't see how access
permissions could affect large emails and not small ones, though - you'd
think the same files would be used regardless...

-- jeff

 

[Guest]

Yeah, sending has definitely been interesting, but so far all we've had to do
is twiddle the "my server requires authentication" settings. It'll be
interesting to see what happens when we get to Europe ;-).

-- jeff

 

[Roady [MVP]]

If all things fail in Europe you can use my SMTP server ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Yeah, sending has definitely been interesting, but so far all we've had to
do
is twiddle the "my server requires authentication" settings. It'll be
interesting to see what happens when we get to Europe ;-).

-- jeff

Home? Which home? ;-)

Both are still on mindspring but that shouldn't matter much for
receiving.
Sending is on a remote network is more challenging.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
"Milly Staples [MVP - Outlook]"
Hi Jeff - are you still using your home ISP or are you and Avis now off
on
your foreign adventures and using another ISP?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff Stephenson asked:

| So how weird is this - me posting a question to this group instead of
| answering posts like I did years ago?
|
| I'm having a problem that shows up in Outlook, but I don't think it's
| an actual Outlook problem, just one that manifests itself there. I'm
| running Outlook 2007 on Vista Ultimate on a Toshiba Portege M400
| laptop. Everything's been working fine for months.
|
| As of two days ago, POP3 downloads in Outlook stopped working, by and
| large - I get an 0x800ccc0b error, which translates to "server busy".
| If I telnet into the server and attempt to download the message, I
| get an "+OK 7151 octets" response, but that's it - no message data
| from the server. For *small* messages (generally under 4K, but
| sometimes larger), everything works as expected.
|
| I'd originally thought that this might be an MTU problem on my
| router, but telnetting works as expected on my wife's machine, which
| uses the same (wireless) router.
|
| Two other interesting factoids, not sure of their relevance:
| 1) Windows Live Messenger is constantly losing its connection and
| signing me in over and over, about every several minutes.
| 2) Just before this started, something happened that made me lose
| permissions to much of my \Users\Jeff directory. I *believe* that
| I've restored those permissions, but maybe there's something still
| broken.
|
| Any thoughts on how to go about tracking this down?
|
| Thanks,
| -- jeff

 

[Roady [MVP]]

Drop it off at Ben's? <eg>

The fact that it doesn't work on either connection doesn't sound to good :-S
I guess Diagnose and Repair in Vista didn't do anything for you either?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi to Neo as well!

It's a wireless connection - we've got a little wireless router
(http://www.dlink.com/products/?pid=346) that we're travelling with so we
can
share any wired connection that we encounter. Avis has an ultra-mobile PC
(http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
so she *has* to have wireless because we're not carrying her docking
station.
I've tried hooking straight to the wired network and that doesn't change
anything.

I'll check to see if I do have the network drivers with me (I brought a
ton
of DVDs with stuff on them) and try reinstalling the networking. It's a
bit
hard to get motivated to take that step here in Hawaii, though ;-)...

Thanks,
-- jeff

And you are using the exact same hard-/software configuration? (Neo says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I agree that this isn't an actual Outlook problem, since telnet doesn't
work
either - just looking for some ideas on how to attack the problem. But
given
its affect on Outlook, it seems that this would be a good forum in
which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help.
Also
logged in as admin and tried telnetting in and it didn't work either,
which
means that it *isn't* a user-specific issue like permissions of some
sort.
Messenger also was dropping the connection when I was logged in as
admin.

This seems to be a networking issue of some type, but I can't figure it
out.
As I said, I originally thought it was an MTU problem because all the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact that
my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

:

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook
as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a
new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message So how weird is this - me posting a question to this group instead
of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think
it's
an
actual Outlook problem, just one that manifests itself there. I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by
and
large
- I get an 0x800ccc0b error, which translates to "server busy". If
I
telnet
into the server and attempt to download the message, I get an "+OK
7151
octets" response, but that's it - no message data from the server.
For
*small* messages (generally under 4K, but sometimes larger),
everything
works
as expected.

I'd originally thought that this might be an MTU problem on my
router,
but
telnetting works as expected on my wife's machine, which uses the
same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that
I've
restored those permissions, but maybe there's something still
broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Guest]

Ben's on a different island (O'ahu) - we went out to dinner with him a week
or so ago and he gave us an amazing tour of the USS Missouri. This problem
only started when we'd been on Kaua'i for a few days.

Diagnose and repair didn't find anything wrong with the network, which makes
sense - I'm able to browse, transfer files to Avis' computer, and do pretty
much everything other than POP3 download (sending works fine). I may wait
until we're on another network provider (we move again in two days) and see
if that does anything. Otherwise, I'll see about your suggestion of
reinstalling the network stuff. I'm putting that off, though, because I
don't want to spend time doing that when I could be outside in Hawai'i ;-).

Thanks,
-- jeff

Drop it off at Ben's? <eg>

The fact that it doesn't work on either connection doesn't sound to good :-S
I guess Diagnose and Repair in Vista didn't do anything for you either?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi to Neo as well!

It's a wireless connection - we've got a little wireless router
(http://www.dlink.com/products/?pid=346) that we're travelling with so we
can
share any wired connection that we encounter. Avis has an ultra-mobile PC
(http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
so she *has* to have wireless because we're not carrying her docking
station.
I've tried hooking straight to the wired network and that doesn't change
anything.

I'll check to see if I do have the network drivers with me (I brought a
ton
of DVDs with stuff on them) and try reinstalling the networking. It's a
bit
hard to get motivated to take that step here in Hawaii, though ;-)...

Thanks,
-- jeff

And you are using the exact same hard-/software configuration? (Neo says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message I agree that this isn't an actual Outlook problem, since telnet doesn't
work
either - just looking for some ideas on how to attack the problem. But
given
its affect on Outlook, it seems that this would be a good forum in
which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help.
Also
logged in as admin and tried telnetting in and it didn't work either,
which
means that it *isn't* a user-specific issue like permissions of some
sort.
Messenger also was dropping the connection when I was logged in as
admin.

This seems to be a networking issue of some type, but I can't figure it
out.
As I said, I originally thought it was an MTU problem because all the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact that
my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

:

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3! ;-)
But wouldn't the fact that telnet doesn't work either exclude Outlook
as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking your
firewall and anti-virus/email protection you might want to create a
new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message So how weird is this - me posting a question to this group instead
of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think
it's
an
actual Outlook problem, just one that manifests itself there. I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by
and
large
- I get an 0x800ccc0b error, which translates to "server busy". If
I
telnet
into the server and attempt to download the message, I get an "+OK
7151
octets" response, but that's it - no message data from the server.
For
*small* messages (generally under 4K, but sometimes larger),
everything
works
as expected.

I'd originally thought that this might be an MTU problem on my
router,
but
telnetting works as expected on my wife's machine, which uses the
same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe* that
I've
restored those permissions, but maybe there's something still
broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Roady [MVP]]

Sounds like a plan and otherwise I'm sure there will be a rainy day in
Holland ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Ben's on a different island (O'ahu) - we went out to dinner with him a
week
or so ago and he gave us an amazing tour of the USS Missouri. This
problem
only started when we'd been on Kaua'i for a few days.

Diagnose and repair didn't find anything wrong with the network, which
makes
sense - I'm able to browse, transfer files to Avis' computer, and do
pretty
much everything other than POP3 download (sending works fine). I may wait
until we're on another network provider (we move again in two days) and
see
if that does anything. Otherwise, I'll see about your suggestion of
reinstalling the network stuff. I'm putting that off, though, because I
don't want to spend time doing that when I could be outside in Hawai'i
;-).

Thanks,
-- jeff

Drop it off at Ben's? <eg>

The fact that it doesn't work on either connection doesn't sound to good
:-S
I guess Diagnose and Repair in Vista didn't do anything for you either?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi to Neo as well!

It's a wireless connection - we've got a little wireless router
(http://www.dlink.com/products/?pid=346) that we're travelling with so
we
can
share any wired connection that we encounter. Avis has an ultra-mobile
PC
(http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
so she *has* to have wireless because we're not carrying her docking
station.
I've tried hooking straight to the wired network and that doesn't
change
anything.

I'll check to see if I do have the network drivers with me (I brought a
ton
of DVDs with stuff on them) and try reinstalling the networking. It's
a
bit
hard to get motivated to take that step here in Hawaii, though ;-)...

Thanks,
-- jeff

:

And you are using the exact same hard-/software configuration? (Neo
says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it
install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message I agree that this isn't an actual Outlook problem, since telnet
doesn't
work
either - just looking for some ideas on how to attack the problem.
But
given
its affect on Outlook, it seems that this would be a good forum in
which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help.
Also
logged in as admin and tried telnetting in and it didn't work
either,
which
means that it *isn't* a user-specific issue like permissions of some
sort.
Messenger also was dropping the connection when I was logged in as
admin.

This seems to be a networking issue of some type, but I can't figure
it
out.
As I said, I originally thought it was an MTU problem because all
the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact
that
my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

:

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3!
;-)
But wouldn't the fact that telnet doesn't work either exclude
Outlook
as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking
your
firewall and anti-virus/email protection you might want to create a
new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
in
message So how weird is this - me posting a question to this group
instead
of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think
it's
an
actual Outlook problem, just one that manifests itself there.
I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by
and
large
- I get an 0x800ccc0b error, which translates to "server busy".
If
I
telnet
into the server and attempt to download the message, I get an
"+OK
7151
octets" response, but that's it - no message data from the
server.
For
*small* messages (generally under 4K, but sometimes larger),
everything
works
as expected.

I'd originally thought that this might be an MTU problem on my
router,
but
telnetting works as expected on my wife's machine, which uses the
same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe*
that
I've
restored those permissions, but maybe there's something still
broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Guest]

Well, as it turns out, the problem just went away on its own, even with the
old connection. We've got a new provider now, and no problems here either.
<Shrug>. Don't understand it, but certainly can't complain...

-- jeff

Sounds like a plan and otherwise I'm sure there will be a rainy day in
Holland ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Ben's on a different island (O'ahu) - we went out to dinner with him a
week
or so ago and he gave us an amazing tour of the USS Missouri. This
problem
only started when we'd been on Kaua'i for a few days.

Diagnose and repair didn't find anything wrong with the network, which
makes
sense - I'm able to browse, transfer files to Avis' computer, and do
pretty
much everything other than POP3 download (sending works fine). I may wait
until we're on another network provider (we move again in two days) and
see
if that does anything. Otherwise, I'll see about your suggestion of
reinstalling the network stuff. I'm putting that off, though, because I
don't want to spend time doing that when I could be outside in Hawai'i
;-).

Thanks,
-- jeff

Drop it off at Ben's? <eg>

The fact that it doesn't work on either connection doesn't sound to good
:-S
I guess Diagnose and Repair in Vista didn't do anything for you either?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message Hi to Neo as well!

It's a wireless connection - we've got a little wireless router
(http://www.dlink.com/products/?pid=346) that we're travelling with so
we
can
share any wired connection that we encounter. Avis has an ultra-mobile
PC
(http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
so she *has* to have wireless because we're not carrying her docking
station.
I've tried hooking straight to the wired network and that doesn't
change
anything.

I'll check to see if I do have the network drivers with me (I brought a
ton
of DVDs with stuff on them) and try reinstalling the networking. It's
a
bit
hard to get motivated to take that step here in Hawaii, though ;-)...

Thanks,
-- jeff

:

And you are using the exact same hard-/software configuration? (Neo
says
"Hi!")

Is it a wired or a wireless network connection? Does chaning it make a
difference?

You could do a repair on the network connection or even remove the
networkcard from the Device Manager and reboot Windows to have it
install
again. Make sure you've got a copy of the drivers handy ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message I agree that this isn't an actual Outlook problem, since telnet
doesn't
work
either - just looking for some ideas on how to attack the problem.
But
given
its affect on Outlook, it seems that this would be a good forum in
which
to
discuss it - I can't be the only person to have such a problem.

I've tried turning off A/V and the firewall, but that didn't help.
Also
logged in as admin and tried telnetting in and it didn't work
either,
which
means that it *isn't* a user-specific issue like permissions of some
sort.
Messenger also was dropping the connection when I was logged in as
admin.

This seems to be a networking issue of some type, but I can't figure
it
out.
As I said, I originally thought it was an MTU problem because all
the
messages that had problems were larger than 4K, but I did actually
download
one that was 7K, so that doesn't appear to be it. Also, the fact
that
my
wife's machine works says the same.

Any other thoughts?

Thanks,
--jeff

:

Hi Jeff!

Like answering you wouldn't be weird for us. Especially on POP3!
;-)
But wouldn't the fact that telnet doesn't work either exclude
Outlook
as
the
issue here? (sorry; couldn't resist!)

The 2 additional issues might be related and aside from checking
your
firewall and anti-virus/email protection you might want to create a
new
(test) user and see if you have the same issues.

Not a complete solution but it might help narrowing it down.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
in
message So how weird is this - me posting a question to this group
instead
of
answering posts like I did years ago?

I'm having a problem that shows up in Outlook, but I don't think
it's
an
actual Outlook problem, just one that manifests itself there.
I'm
running
Outlook 2007 on Vista Ultimate on a Toshiba Portege M400 laptop.
Everything's been working fine for months.

As of two days ago, POP3 downloads in Outlook stopped working, by
and
large
- I get an 0x800ccc0b error, which translates to "server busy".
If
I
telnet
into the server and attempt to download the message, I get an
"+OK
7151
octets" response, but that's it - no message data from the
server.
For
*small* messages (generally under 4K, but sometimes larger),
everything
works
as expected.

I'd originally thought that this might be an MTU problem on my
router,
but
telnetting works as expected on my wife's machine, which uses the
same
(wireless) router.

Two other interesting factoids, not sure of their relevance:
1) Windows Live Messenger is constantly losing its connection and
signing
me
in over and over, about every several minutes.
2) Just before this started, something happened that made me lose
permissions to much of my \Users\Jeff directory. I *believe*
that
I've
restored those permissions, but maybe there's something still
broken.

Any thoughts on how to go about tracking this down?

Thanks,
-- jeff

 

[Milly Staples [MVP - Outlook]]

Good to hear it Jeff. Enjoy the rest of your journeys!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff Stephenson asked:

| Well, as it turns out, the problem just went away on its own, even
| with the old connection. We've got a new provider now, and no
| problems here either. <Shrug>. Don't understand it, but certainly
| can't complain...
|
| -- jeff
|
| "Roady [MVP]" wrote:
|
|| Sounds like a plan and otherwise I'm sure there will be a rainy day
|| in Holland ;-)
||
|| --
|| Robert Sparnaaij [MVP-Outlook]
|| Coauthor, Configuring Microsoft Outlook 2003
|| http://www.howto-outlook.com/
|| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||
|| -----
|| message ||| Ben's on a different island (O'ahu) - we went out to dinner with
||| him a week
||| or so ago and he gave us an amazing tour of the USS Missouri. This
||| problem
||| only started when we'd been on Kaua'i for a few days.
|||
||| Diagnose and repair didn't find anything wrong with the network,
||| which makes
||| sense - I'm able to browse, transfer files to Avis' computer, and do
||| pretty
||| much everything other than POP3 download (sending works fine). I
||| may wait until we're on another network provider (we move again in
||| two days) and see
||| if that does anything. Otherwise, I'll see about your suggestion of
||| reinstalling the network stuff. I'm putting that off, though,
||| because I don't want to spend time doing that when I could be
||| outside in Hawai'i ;-).
|||
||| Thanks,
||| -- jeff
|||
||| "Roady [MVP]" wrote:
|||
|||| Drop it off at Ben's? <eg>
||||
|||| The fact that it doesn't work on either connection doesn't sound
|||| to good :-S
|||| I guess Diagnose and Repair in Vista didn't do anything for you
|||| either?
||||
|||| --
|||| Robert Sparnaaij [MVP-Outlook]
|||| Coauthor, Configuring Microsoft Outlook 2003
|||| http://www.howto-outlook.com/
|||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||
|||| -----
|||| in message
||||
||||| Hi to Neo as well!
|||||
||||| It's a wireless connection - we've got a little wireless router
||||| (http://www.dlink.com/products/?pid=346) that we're travelling
||||| with so we
||||| can
||||| share any wired connection that we encounter. Avis has an
||||| ultra-mobile PC
||||| (http://tabletkiosk.com/tkstore/pc/viewPrd.asp?idcategory=35&idproduct=153),
||||| so she *has* to have wireless because we're not carrying her
||||| docking station.
||||| I've tried hooking straight to the wired network and that doesn't
||||| change
||||| anything.
|||||
||||| I'll check to see if I do have the network drivers with me (I
||||| brought a ton
||||| of DVDs with stuff on them) and try reinstalling the networking.
||||| It's a
||||| bit
||||| hard to get motivated to take that step here in Hawaii, though
||||| ;-)...
|||||
||||| Thanks,
||||| -- jeff
|||||
||||| "Roady [MVP]" wrote:
|||||
|||||| And you are using the exact same hard-/software configuration?
|||||| (Neo says
|||||| "Hi!")
||||||
|||||| Is it a wired or a wireless network connection? Does chaning it
|||||| make a difference?
||||||
|||||| You could do a repair on the network connection or even remove
|||||| the networkcard from the Device Manager and reboot Windows to
|||||| have it install
|||||| again. Make sure you've got a copy of the drivers handy ;-)
||||||
|||||| --
|||||| Robert Sparnaaij [MVP-Outlook]
|||||| Coauthor, Configuring Microsoft Outlook 2003
|||||| http://www.howto-outlook.com/
|||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||||
|||||| -----
|||||| "Jeff Stephenson" <[email protected]>
|||||| wrote in message
||||||
||||||| I agree that this isn't an actual Outlook problem, since telnet
||||||| doesn't
||||||| work
||||||| either - just looking for some ideas on how to attack the
||||||| problem. But
||||||| given
||||||| its affect on Outlook, it seems that this would be a good forum
||||||| in which
||||||| to
||||||| discuss it - I can't be the only person to have such a problem.
|||||||
||||||| I've tried turning off A/V and the firewall, but that didn't
||||||| help. Also
||||||| logged in as admin and tried telnetting in and it didn't work
||||||| either,
||||||| which
||||||| means that it *isn't* a user-specific issue like permissions of
||||||| some sort.
||||||| Messenger also was dropping the connection when I was logged in
||||||| as admin.
|||||||
||||||| This seems to be a networking issue of some type, but I can't
||||||| figure it
||||||| out.
||||||| As I said, I originally thought it was an MTU problem because
||||||| all the
||||||| messages that had problems were larger than 4K, but I did
||||||| actually download
||||||| one that was 7K, so that doesn't appear to be it. Also, the
||||||| fact that
||||||| my
||||||| wife's machine works says the same.
|||||||
||||||| Any other thoughts?
|||||||
||||||| Thanks,
||||||| --jeff
|||||||
||||||| "Roady [MVP]" wrote:
|||||||
|||||||| Hi Jeff!
||||||||
|||||||| Like answering you wouldn't be weird for us. Especially on
|||||||| POP3! ;-)
|||||||| But wouldn't the fact that telnet doesn't work either exclude
|||||||| Outlook
|||||||| as
|||||||| the
|||||||| issue here? (sorry; couldn't resist!)
||||||||
|||||||| The 2 additional issues might be related and aside from
|||||||| checking your
|||||||| firewall and anti-virus/email protection you might want to
|||||||| create a new
|||||||| (test) user and see if you have the same issues.
||||||||
|||||||| Not a complete solution but it might help narrowing it down.
||||||||
|||||||| --
|||||||| Robert Sparnaaij [MVP-Outlook]
|||||||| Coauthor, Configuring Microsoft Outlook 2003
|||||||| http://www.howto-outlook.com/
|||||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||||||
|||||||| -----
|||||||| "Jeff Stephenson" <[email protected]>
|||||||| wrote in
|||||||| message
||||||||
||||||||| So how weird is this - me posting a question to this group
||||||||| instead
||||||||| of
||||||||| answering posts like I did years ago?
|||||||||
||||||||| I'm having a problem that shows up in Outlook, but I don't
||||||||| think it's
||||||||| an
||||||||| actual Outlook problem, just one that manifests itself there.
||||||||| I'm
||||||||| running
||||||||| Outlook 2007 on Vista Ultimate on a Toshiba Portege M400
||||||||| laptop. Everything's been working fine for months.
|||||||||
||||||||| As of two days ago, POP3 downloads in Outlook stopped
||||||||| working, by and
||||||||| large
||||||||| - I get an 0x800ccc0b error, which translates to "server
||||||||| busy". If
||||||||| I
||||||||| telnet
||||||||| into the server and attempt to download the message, I get an
||||||||| "+OK
||||||||| 7151
||||||||| octets" response, but that's it - no message data from the
||||||||| server.
||||||||| For
||||||||| *small* messages (generally under 4K, but sometimes larger),
||||||||| everything
||||||||| works
||||||||| as expected.
|||||||||
||||||||| I'd originally thought that this might be an MTU problem on my
||||||||| router,
||||||||| but
||||||||| telnetting works as expected on my wife's machine, which uses
||||||||| the same
||||||||| (wireless) router.
|||||||||
||||||||| Two other interesting factoids, not sure of their relevance:
||||||||| 1) Windows Live Messenger is constantly losing its connection
||||||||| and signing
||||||||| me
||||||||| in over and over, about every several minutes.
||||||||| 2) Just before this started, something happened that made me
||||||||| lose permissions to much of my \Users\Jeff directory. I
||||||||| *believe* that
||||||||| I've
||||||||| restored those permissions, but maybe there's something still
||||||||| broken.
|||||||||
||||||||| Any thoughts on how to go about tracking this down?
|||||||||
||||||||| Thanks,
||||||||| -- jeff