POP3 Email (continued from 1/17/2009)

L

Liontamer

Attention: Brian Tillman (MVP - Outlook)
Please return to the original thread from 1/17/2009, you're last post was on
1/23/209. And I came back to reply on 2/6/2009 (14 days later). I realize
it was two weeks. However, I've been attempting to work on this problem I'm
having with my Outlook 2007 program by contacting Windows Live Hotmail
Solution Center.

For your convenience, I'm reposting my 2/6/2009 comment here for your review:

To all my friends and helpers: Thank you!
Now, please understand, I have been trying to find an exact solution to this
problem for over a month now. I'm just so disappointed with the so called
Tech Support people I've spoken to for example at: Verizon Online DSL, MSN,
Windows Live Hotmail, blah blah blah. There has got to be a solution to this
problem.

For those of you MVP's out there reading this post--please read my entire
discussion with Windows Live Hotmail Solution Center. My posts are under the
sign in name of Monkeydo. (Hey, since I needed to set up some kind of
Windows Live account, I figured I'd use a runner up name of Monkeydo.
Afterall, there only can be one Liontamer.) Please smile, because you're
about to read a long discussion if you choose to investigate this further.
My posts with Windows Live Hotmail Solution Center started on 01/29/09 and
02/06/09. Titled: Using Office Prof 2007...

If you go there then you'll get a taste of the kind of nonsense I've been
through with these so called tech support people. It's really not fair how
so many support people attempt or actually "pass-the-buck (or problem)" on to
other tech support teams. This, as I'm sure so many people will agree, is a
common practice amoung tech support. How disappointing this is. We deserve
better. For "crying-out-loud" tech support people need to take
responsibility for problems from start to finish. And good trainers need to
always remember what it was like being a student!

The way into Windows Live Hotmail Solution Center is: Open your Hotmail
email account > At the Home page > At the lower right under Windows Live Team
Blog select [more] >under talk to us select [Ask for Help] > select [Windows
Live Hotmail] -- you'll arrive at: Welcome to The Hotmail Online Solution
Center. Then look for my posts (see above).

If you decide to go there then get yourself a cup of coffee, sit down, and
read through all the posts. You'll learn alot about my experience, and what
I've done so far to solve this problem. And please selected the check box
"Notify me of replies" so we can stay in touch about this problem herein.
Thank you.

Their last post from Windows Live Hotmail Solution Center, once again,
refers me back to the Tier 3 Tech Support team at Verizon Online Tech
Support. However, I need to stress that I've given Tier 3 Verizon Online
Tech Support a few past opportunities to solve this problem with Outllook
2007. And, they can not solve it! The best configuration guidelines I get
from them is to set my incoming and outgoing mail servers, in the account
settings of Outlook 2007, to incoming.verizon.net and outgoing.verizon.net
respectively... But that does not solve the overall problem. In effect, I'm
left wondering: why these people call themselves tech support? Because this
is the best answer they can give to me. Then they want to "pass-the-problem"
onto some body else or another tech support team. So unfair! So
exasperating!

My goal is simple: I want to be able to both send and receive emails from
and to these two programs: Outlook 2007 and Windows Live Hotmail. I do not
want to lose any of the functionality offerred in Outlook 2007 when viewing
emails, such as flags and categories. It makes perfect sense to me to expect
that since both of these programs are made by Microsoft that they'd be
completely compatible with each other. It makes logical sense to me that if
I can send an email from my Hotmail program into my Outlook 2007 program then
I must also be able to send an email from my Outlook 2007 program back into
my Hotmail program. And it sure would be nice, if when I sent something out
from Outlook 2007 back to my Hotmail program that any email header and date
info, of that email, stayed the same too, instead of changing indicating that
it came from Outlook 2007, when it originally came from another source in the
first place.

Please keep in mind, that currently the only way I can achieve my goal (see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail servers
and port settings to achieve my goal objectives.

Again, please take some time to review my postings at Windows Live Hotmail
Solution Center (see above). You will learn more about all I've done in
wrestling with this problem. Thank you.

Also: I am using: Windows XP Prof Media Center Ed, SP3.
And: please stay connected to this thread for any further responses by
keeping the "Notify me of replies" check box Checked. Thank you.
 
D

Diane Poremsky [MVP]

Please keep in mind, that currently the only way I can achieve my goal (see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.
Tinkering with port settings usually indicates security software (antivirus
etc) screwing the settings up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Liontamer said:
Attention: Brian Tillman (MVP - Outlook)
Please return to the original thread from 1/17/2009, you're last post was
on
1/23/209. And I came back to reply on 2/6/2009 (14 days later). I
realize
it was two weeks. However, I've been attempting to work on this problem
I'm
having with my Outlook 2007 program by contacting Windows Live Hotmail
Solution Center.

For your convenience, I'm reposting my 2/6/2009 comment here for your
review:

To all my friends and helpers: Thank you!
Now, please understand, I have been trying to find an exact solution to
this
problem for over a month now. I'm just so disappointed with the so called
Tech Support people I've spoken to for example at: Verizon Online DSL,
MSN,
Windows Live Hotmail, blah blah blah. There has got to be a solution to
this
problem.

For those of you MVP's out there reading this post--please read my entire
discussion with Windows Live Hotmail Solution Center. My posts are under
the
sign in name of Monkeydo. (Hey, since I needed to set up some kind of
Windows Live account, I figured I'd use a runner up name of Monkeydo.
Afterall, there only can be one Liontamer.) Please smile, because you're
about to read a long discussion if you choose to investigate this further.
My posts with Windows Live Hotmail Solution Center started on 01/29/09 and
02/06/09. Titled: Using Office Prof 2007...

If you go there then you'll get a taste of the kind of nonsense I've been
through with these so called tech support people. It's really not fair
how
so many support people attempt or actually "pass-the-buck (or problem)" on
to
other tech support teams. This, as I'm sure so many people will agree, is
a
common practice amoung tech support. How disappointing this is. We
deserve
better. For "crying-out-loud" tech support people need to take
responsibility for problems from start to finish. And good trainers need
to
always remember what it was like being a student!

The way into Windows Live Hotmail Solution Center is: Open your Hotmail
email account > At the Home page > At the lower right under Windows Live
Team
Blog select [more] >under talk to us select [Ask for Help] > select
[Windows
Live Hotmail] -- you'll arrive at: Welcome to The Hotmail Online Solution
Center. Then look for my posts (see above).

If you decide to go there then get yourself a cup of coffee, sit down, and
read through all the posts. You'll learn alot about my experience, and
what
I've done so far to solve this problem. And please selected the check box
"Notify me of replies" so we can stay in touch about this problem herein.
Thank you.

Their last post from Windows Live Hotmail Solution Center, once again,
refers me back to the Tier 3 Tech Support team at Verizon Online Tech
Support. However, I need to stress that I've given Tier 3 Verizon Online
Tech Support a few past opportunities to solve this problem with Outllook
2007. And, they can not solve it! The best configuration guidelines I
get
from them is to set my incoming and outgoing mail servers, in the account
settings of Outlook 2007, to incoming.verizon.net and outgoing.verizon.net
respectively... But that does not solve the overall problem. In effect,
I'm
left wondering: why these people call themselves tech support? Because
this
is the best answer they can give to me. Then they want to
"pass-the-problem"
onto some body else or another tech support team. So unfair! So
exasperating!

My goal is simple: I want to be able to both send and receive emails from
and to these two programs: Outlook 2007 and Windows Live Hotmail. I do
not
want to lose any of the functionality offerred in Outlook 2007 when
viewing
emails, such as flags and categories. It makes perfect sense to me to
expect
that since both of these programs are made by Microsoft that they'd be
completely compatible with each other. It makes logical sense to me that
if
I can send an email from my Hotmail program into my Outlook 2007 program
then
I must also be able to send an email from my Outlook 2007 program back
into
my Hotmail program. And it sure would be nice, if when I sent something
out
from Outlook 2007 back to my Hotmail program that any email header and
date
info, of that email, stayed the same too, instead of changing indicating
that
it came from Outlook 2007, when it originally came from another source in
the
first place.

Please keep in mind, that currently the only way I can achieve my goal
(see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.

Again, please take some time to review my postings at Windows Live Hotmail
Solution Center (see above). You will learn more about all I've done in
wrestling with this problem. Thank you.

Also: I am using: Windows XP Prof Media Center Ed, SP3.
And: please stay connected to this thread for any further responses by
keeping the "Notify me of replies" check box Checked. Thank you.
 
N

N. Miller

My goal is simple: I want to be able to both send and receive emails from
and to these two programs: Outlook 2007 and Windows Live Hotmail. I do not
want to lose any of the functionality offerred in Outlook 2007 when viewing
emails, such as flags and categories. It makes perfect sense to me to expect
that since both of these programs are made by Microsoft that they'd be
completely compatible with each other.

There is only one program in your list: MS Outlook 2007. The other, Windows
Live Hotmail, is not a program at all; it is a service. You need to use a
program to access the service. Most common is to use MS Internet Explorer;
but Windows Live Mail can be used; or MS Outlook (with the Outlook
Connector).
It makes logical sense to me that if I can send an email from my Hotmail program
into my Outlook 2007 program then I must also be able to send an email from my
Outlook 2007 program back into my Hotmail program.

Alas, that does not make any sense at all. You can't send email to a
program. You can only send email to a recipient email account. You can use a
program to download email from an account server, but that is a different
kind of action.
And it sure would be nice, if when I sent something out from Outlook 2007 back
to my Hotmail program that any email header and date info, of that email, stayed
the same too, instead of changing indicating that it came from Outlook 2007,
when it originally came from another source in the first place.

That makes no sense, either. If you send email using MS Outlook 2007, that
program will stamp a User Agent header line identifying itself. That can't
be changed by any successive handler. And sources are identified by the
servers handling the email. If you send email out from MS Outlook 2007,
using a specific SMTP message submission server, all of the relevant
informaion, User Agent, message source, etc., are handled by either the
client (MS Outlook 2007), or the server. That is the nature of SMTP, and you
can't fudge it, unless you run your own SMTP server, and you are willing to
ignore RFCs.
Please keep in mind, that currently the only way I can achieve my goal (see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail servers
and port settings to achieve my goal objectives.

It does not work that way. Email is defined by RFC 5321 and RFC 5322. How
the clients (MS Outlook 2007), and services (Windows Live Hotmail) interact
are defined by the RFCs, and how the service implements client access to the
servers. All of which is beyond your control.
 
L

Liontamer

Diane: Thank you for your response.
When I said tinkering with the port settings, here's what I meant.
With Verizon configuration reads:
incoming.verizon.net
outgoing.verizon.net
Port Settings: 110, 25
No SSL, Not encrypted
That's what they told me. The result is only being able to send an email
from Outlook 2007 to Hotmail. It does not work in reverse. That is how they
told me to set the servers and port setting. That's what I meant by
"tinkering with the port settings."

With MSN configuration reads:
Incoming: pop3.live.com
Outgoing: smtp.live.com
Port Settings: 995, 25
SSL, Encrypted
That's what they told me. The result is only being able to send an email
from Hotmail to Outlook 2007. It does not work in reverse. That is how they
told me to set the servers and port setting. That's what I meant by
"tinkering with the port settings."

So, if I want to send an email in one particular direction then I just
"tinker" with the configuration settings according to the instructions which
either Verizon or MSN gave me. That's exactly what I meant by "tinkering".

With my sitution it is not a security issue. Because I have security
protection software running on my computer.

Now, I would appreciate some direct answers to the following questions:
1. To any poster in this discussion group: Have you read my posts at Windows
Live Hotmail Solution Center? (For directions, please see my prior postings.
Thank you)
2. Am I correct in expecting: That there is one configuration process in
Outlook 2007 which will allow its user to both send an email to any
destination email address and receive an email from any email account? To be
very clear, I want to be able to both "send to" and "receive from" any email
between Outlook 2007 and Windows Live Hotmail Account, both directions!
3. If the answer to my second question is "yes" then how do you configure
your account setting in Outlook 2007 to achieve these objectives? Thank you.

If you haven't spent the time reviewing the posts which my first question
above points to then you are really not tuned into this entire problem. And
I would urge those who want to be helpful to please spend the time reviewing
the posts I made at Windows Live Hotmail Solution Center. And, while you're
at it, you'll get a clear idea of why I feel so frustrated with tech support
groups. Some tech support people are helpful, but some are not, take your
time, lead you round and round, and you still don't have an exact answer.

I appreciate your answer Diane. And, when I have some time, I will take a
look at some of your suggestions. But I'm really looking for some exact
answers to my issues described in my posts.

Diane Poremsky said:
Please keep in mind, that currently the only way I can achieve my goal (see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.
Tinkering with port settings usually indicates security software (antivirus
etc) screwing the settings up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Liontamer said:
Attention: Brian Tillman (MVP - Outlook)
Please return to the original thread from 1/17/2009, you're last post was
on
1/23/209. And I came back to reply on 2/6/2009 (14 days later). I
realize
it was two weeks. However, I've been attempting to work on this problem
I'm
having with my Outlook 2007 program by contacting Windows Live Hotmail
Solution Center.

For your convenience, I'm reposting my 2/6/2009 comment here for your
review:

To all my friends and helpers: Thank you!
Now, please understand, I have been trying to find an exact solution to
this
problem for over a month now. I'm just so disappointed with the so called
Tech Support people I've spoken to for example at: Verizon Online DSL,
MSN,
Windows Live Hotmail, blah blah blah. There has got to be a solution to
this
problem.

For those of you MVP's out there reading this post--please read my entire
discussion with Windows Live Hotmail Solution Center. My posts are under
the
sign in name of Monkeydo. (Hey, since I needed to set up some kind of
Windows Live account, I figured I'd use a runner up name of Monkeydo.
Afterall, there only can be one Liontamer.) Please smile, because you're
about to read a long discussion if you choose to investigate this further.
My posts with Windows Live Hotmail Solution Center started on 01/29/09 and
02/06/09. Titled: Using Office Prof 2007...

If you go there then you'll get a taste of the kind of nonsense I've been
through with these so called tech support people. It's really not fair
how
so many support people attempt or actually "pass-the-buck (or problem)" on
to
other tech support teams. This, as I'm sure so many people will agree, is
a
common practice amoung tech support. How disappointing this is. We
deserve
better. For "crying-out-loud" tech support people need to take
responsibility for problems from start to finish. And good trainers need
to
always remember what it was like being a student!

The way into Windows Live Hotmail Solution Center is: Open your Hotmail
email account > At the Home page > At the lower right under Windows Live
Team
Blog select [more] >under talk to us select [Ask for Help] > select
[Windows
Live Hotmail] -- you'll arrive at: Welcome to The Hotmail Online Solution
Center. Then look for my posts (see above).

If you decide to go there then get yourself a cup of coffee, sit down, and
read through all the posts. You'll learn alot about my experience, and
what
I've done so far to solve this problem. And please selected the check box
"Notify me of replies" so we can stay in touch about this problem herein.
Thank you.

Their last post from Windows Live Hotmail Solution Center, once again,
refers me back to the Tier 3 Tech Support team at Verizon Online Tech
Support. However, I need to stress that I've given Tier 3 Verizon Online
Tech Support a few past opportunities to solve this problem with Outllook
2007. And, they can not solve it! The best configuration guidelines I
get
from them is to set my incoming and outgoing mail servers, in the account
settings of Outlook 2007, to incoming.verizon.net and outgoing.verizon.net
respectively... But that does not solve the overall problem. In effect,
I'm
left wondering: why these people call themselves tech support? Because
this
is the best answer they can give to me. Then they want to
"pass-the-problem"
onto some body else or another tech support team. So unfair! So
exasperating!

My goal is simple: I want to be able to both send and receive emails from
and to these two programs: Outlook 2007 and Windows Live Hotmail. I do
not
want to lose any of the functionality offerred in Outlook 2007 when
viewing
emails, such as flags and categories. It makes perfect sense to me to
expect
that since both of these programs are made by Microsoft that they'd be
completely compatible with each other. It makes logical sense to me that
if
I can send an email from my Hotmail program into my Outlook 2007 program
then
I must also be able to send an email from my Outlook 2007 program back
into
my Hotmail program. And it sure would be nice, if when I sent something
out
from Outlook 2007 back to my Hotmail program that any email header and
date
info, of that email, stayed the same too, instead of changing indicating
that
it came from Outlook 2007, when it originally came from another source in
the
first place.

Please keep in mind, that currently the only way I can achieve my goal
(see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.

Again, please take some time to review my postings at Windows Live Hotmail
Solution Center (see above). You will learn more about all I've done in
wrestling with this problem. Thank you.

Also: I am using: Windows XP Prof Media Center Ed, SP3.
And: please stay connected to this thread for any further responses by
keeping the "Notify me of replies" check box Checked. Thank you.
 
L

Liontamer

Norman: you kind person........
First of all, you say:
There is only one program in your list: MS Outlook 2007. The other, Windows
Live Hotmail, is not a program at all; it is a service.
On this point, I stand educated about the difference. However, there has to
be a program controlling the Hotmail service. (That's if I want to venture
into the possibility of the Hotmail service being controlled by a program.
Which, I guess, is probably true. But, for this discussion, I don't think we
need to go there.)

You continue with:
You need to use a program to access the service.
Okay, I agree for the most part.

You continue by saying:
Most common is to use MS Internet Explorer;
but Windows Live Mail can be used; or MS Outlook (with the Outlook
Connector).
Yes, I can gain access to my Hotmail service account by using MS Internet
Explorer. I usually can gain access to my Hotmail service account by going
to my Verizon Online DSL with MSN homepage and clicking on Hotmail. At which
point, I enter my user account and password. That's not a problem.

Here's the way I've set up my account in Outlook right now. I followed the
directions of MSN Tech Support:
Incoming: pop3.live.com
Outgoing: smtp.live.com
Server Port Numbers: 995 and 25 respectively with encrypted connection.

Here's the result of these setttings:
If I press the [Send/Receive] button in Outlook 2007 then I'll get whatever
unopened email messages that were in my Inbox at my Hotmail service acccount.
If I try and compose an email message in Outlook 2007 then Send it under
these very same account settings it doesn't leave Outlook 2007. What happens
is the email message, which I just composed, winds up in the Outbox folder of
my Outlook 2007 program. It never leaves my Outlook 2007 program.

This should not be happening.

I've discussed similar types of information in the discussion thread at the
WLHSC. I pointed out what happens with the Verizon suggested settings. And
I pointed out what happens when I use the Outlook Connector.

Nothing seems to get this problem solved.

To be continued..........
 
L

Liontamer

So, to continue once again:

As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.

This is the major problem!
 
L

Liontamer

The links:go to infomation pertaining to Outlook 2003. I'm not sure if it' also for
Outlook 2007.

Diane Poremsky said:
Please keep in mind, that currently the only way I can achieve my goal (see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.
Tinkering with port settings usually indicates security software (antivirus
etc) screwing the settings up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Liontamer said:
Attention: Brian Tillman (MVP - Outlook)
Please return to the original thread from 1/17/2009, you're last post was
on
1/23/209. And I came back to reply on 2/6/2009 (14 days later). I
realize
it was two weeks. However, I've been attempting to work on this problem
I'm
having with my Outlook 2007 program by contacting Windows Live Hotmail
Solution Center.

For your convenience, I'm reposting my 2/6/2009 comment here for your
review:

To all my friends and helpers: Thank you!
Now, please understand, I have been trying to find an exact solution to
this
problem for over a month now. I'm just so disappointed with the so called
Tech Support people I've spoken to for example at: Verizon Online DSL,
MSN,
Windows Live Hotmail, blah blah blah. There has got to be a solution to
this
problem.

For those of you MVP's out there reading this post--please read my entire
discussion with Windows Live Hotmail Solution Center. My posts are under
the
sign in name of Monkeydo. (Hey, since I needed to set up some kind of
Windows Live account, I figured I'd use a runner up name of Monkeydo.
Afterall, there only can be one Liontamer.) Please smile, because you're
about to read a long discussion if you choose to investigate this further.
My posts with Windows Live Hotmail Solution Center started on 01/29/09 and
02/06/09. Titled: Using Office Prof 2007...

If you go there then you'll get a taste of the kind of nonsense I've been
through with these so called tech support people. It's really not fair
how
so many support people attempt or actually "pass-the-buck (or problem)" on
to
other tech support teams. This, as I'm sure so many people will agree, is
a
common practice amoung tech support. How disappointing this is. We
deserve
better. For "crying-out-loud" tech support people need to take
responsibility for problems from start to finish. And good trainers need
to
always remember what it was like being a student!

The way into Windows Live Hotmail Solution Center is: Open your Hotmail
email account > At the Home page > At the lower right under Windows Live
Team
Blog select [more] >under talk to us select [Ask for Help] > select
[Windows
Live Hotmail] -- you'll arrive at: Welcome to The Hotmail Online Solution
Center. Then look for my posts (see above).

If you decide to go there then get yourself a cup of coffee, sit down, and
read through all the posts. You'll learn alot about my experience, and
what
I've done so far to solve this problem. And please selected the check box
"Notify me of replies" so we can stay in touch about this problem herein.
Thank you.

Their last post from Windows Live Hotmail Solution Center, once again,
refers me back to the Tier 3 Tech Support team at Verizon Online Tech
Support. However, I need to stress that I've given Tier 3 Verizon Online
Tech Support a few past opportunities to solve this problem with Outllook
2007. And, they can not solve it! The best configuration guidelines I
get
from them is to set my incoming and outgoing mail servers, in the account
settings of Outlook 2007, to incoming.verizon.net and outgoing.verizon.net
respectively... But that does not solve the overall problem. In effect,
I'm
left wondering: why these people call themselves tech support? Because
this
is the best answer they can give to me. Then they want to
"pass-the-problem"
onto some body else or another tech support team. So unfair! So
exasperating!

My goal is simple: I want to be able to both send and receive emails from
and to these two programs: Outlook 2007 and Windows Live Hotmail. I do
not
want to lose any of the functionality offerred in Outlook 2007 when
viewing
emails, such as flags and categories. It makes perfect sense to me to
expect
that since both of these programs are made by Microsoft that they'd be
completely compatible with each other. It makes logical sense to me that
if
I can send an email from my Hotmail program into my Outlook 2007 program
then
I must also be able to send an email from my Outlook 2007 program back
into
my Hotmail program. And it sure would be nice, if when I sent something
out
from Outlook 2007 back to my Hotmail program that any email header and
date
info, of that email, stayed the same too, instead of changing indicating
that
it came from Outlook 2007, when it originally came from another source in
the
first place.

Please keep in mind, that currently the only way I can achieve my goal
(see
above) is to tinker with the account settings within the configuration
process of Outlook 2007. That is resetting the incoming and outgoing mail
servers and port settings accordingly. This should not be as such. There
must -- MUST BE -- only one way to set the incoming and outgoing mail
servers
and port settings to achieve my goal objectives.

Again, please take some time to review my postings at Windows Live Hotmail
Solution Center (see above). You will learn more about all I've done in
wrestling with this problem. Thank you.

Also: I am using: Windows XP Prof Media Center Ed, SP3.
And: please stay connected to this thread for any further responses by
keeping the "Notify me of replies" check box Checked. Thank you.
 
N

N. Miller

Norman: you kind person........
First of all, you say:
On this point, I stand educated about the difference. However, there has to
be a program controlling the Hotmail service. (That's if I want to venture
into the possibility of the Hotmail service being controlled by a program.
Which, I guess, is probably true. But, for this discussion, I don't think we
need to go there.)

Right. You run programs on your computer, you access services on remote
computers.
You continue with:
Okay, I agree for the most part.
You continue by saying:
Yes, I can gain access to my Hotmail service account by using MS Internet
Explorer. I usually can gain access to my Hotmail service account by going
to my Verizon Online DSL with MSN homepage and clicking on Hotmail. At which
point, I enter my user account and password. That's not a problem.

That would be web access. Email stays on the server using that method,
but...
Here's the way I've set up my account in Outlook right now. I followed the
directions of MSN Tech Support:
Incoming: pop3.live.com
Outgoing: smtp.live.com
Server Port Numbers: 995 and 25 respectively with encrypted connection.

That will set up MS Outlook to use POP3 access to download your email from
the remote server. Once downloaded, it will not be available on the web
site; assuming default configuration of the POP3 client settings in MS
Outlook.
Here's the result of these setttings:
If I press the [Send/Receive] button in Outlook 2007 then I'll get whatever
unopened email messages that were in my Inbox at my Hotmail service acccount.
If I try and compose an email message in Outlook 2007 then Send it under
these very same account settings it doesn't leave Outlook 2007. What happens
is the email message, which I just composed, winds up in the Outbox folder of
my Outlook 2007 program. It never leaves my Outlook 2007 program.

This should not be happening.

You mentioned Verizon, and I believe you have a Verizon - MSN partner
account. Unfortunately, I am not familiar with how Verizon sets up with MSN.
It is probably not remotely like the AT&T - Yahoo! partnership; which I do
know a little about.
I've discussed similar types of information in the discussion thread at the
WLHSC. I pointed out what happens with the Verizon suggested settings. And
I pointed out what happens when I use the Outlook Connector.

Nothing seems to get this problem solved.

To be continued..........

Hopefully, somebody with ISP - MSN partnered services will be able to help.
AFAIK, the only other ISP with an MSN partnership is Qwest.
 
N

N. Miller

To continue from my last response to your reply:

When I follow Verizon's Tech Support account settings, this is what they
instruct me to do:
Incoming.verizon.net
Outgoing.verizon.net
Server Ports set to: 110, 25 respectively.
No encryption is used.

This would be for a straight Verizon account; '%User_ID%@verizon.net'.
Though the servers should work for any email address, if they are like my
'mail.pacbell.net' for the outbound side.
Here's what results from these settings:
I can forward messages out from my Outlook 2007 program into my email
account at my Hotmail service. But the messages will reflect the source
program info in its email identification. In other words, my name is the
from line etc. Okay, that's somewhat annoying that I can't retain the
original sender info, but I can live with that situation. However, with
these settings I can not receive emails from the Inbox of my Hotmail account.

Forwarded email is always sent as a new email item, with the sender's
information in all of the headers. If you wish to preserve the original
information, you have to use, "Forward as attachment". In which case, the
original sender information is retained in the attachment; however, either
way, the email is a newly composed message.

If MS Outlook has a "Redirect" option, you might experiment with that. I use
Pegasus Mail as a client, and there is a "Redirect" option for email in
Pegasus Mail. Using this option, the email is resent from my client with the
original sender information:

| X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtTQ0w9Ng==
| X-Message-Status: n:0
| X-SID-PRA: Proper Name <%User_ID%@aosake.net>
| X-Message-Info: 6sSXyD95QpVesdyrrCWfBEgF74WyC0TzArFQTH72th+Hv1oL3x+XdTiHYHMxb48EQPl+KyUaBh813iLlpTkAUAdI+M3155j/
| Received: from nlpi015.prodigy.net ([207.115.36.44]) by col0-mc3-f36.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
| Sun, 8 Feb 2009 23:27:52 -0800
| Received: from aosake.net (adsl-68-125-48-236.dsl.pltn13.pacbell.net [68.125.48.236])
| (authenticated bits=0)
| by nlpi015.prodigy.net (8.13.8 smtpauth/dk/map_regex/8.13.8) with ESMTP id n197RmSb007624
| for <%User_ID%@hotmail.com>; Mon, 9 Feb 2009 01:27:49 -0600
| Resent-Message-Id: <[email protected]>
| Received: from Spooler by aosake.net (Mercury/32 v4.61) ID MO0003E1;
| 8 Feb 2009 23:27:51 -0800
| Received: from spooler by aosake.net (Mercury/32 v4.61); 8 Feb 2009 23:27:25 -0800
| Resent-from: "Proper Name" <%User_ID%@aosake.net>
| Resent-to: %User_ID%@hotmail.com
| Resent-date: Sun, 08 Feb 2009 23:27:12 -0800
| Received: from kozue.aosake.net (192.168.102.34) by aosake.net (Mercury/32 v4.61) with ESMTP ID MG00014A;
| 22 Jan 2009 18:15:32 -0800
| Received: from hotmail.com ([192.168.102.34]) by kozue.aosake.net with Microsoft SMTPSVC(6.0.2600.5512);
| Thu, 22 Jan 2009 18:13:16 -0800
| Date: Jan. 27, 2009 18:13 PST (-07:00)
| Subject: [TEST] Just checking ...
| From: "Proper Name" <%User_ID%@hotmail.com>
| To: Me <%User_ID%@aosake.net>
| Message-ID: <[email protected]>
| X-OriginalArrivalTime: 23 Jan 2009 02:15:01.0455 (UTC) FILETIME=[6595ADF0:01C97D00]
| Return-Path: %User_ID%@aosake.net

This displays as "From: Proper Name <%User_ID%@hotmail.com>", even though it
is sent through my ISP mail server (my counterpart to your
'outgoing.verizon.net' server). In fact, if it doesn't give you a headache
trying to figure it out, this email was never handled by a 'hotmail.com'
server until it arrived at my Hotmail account this evening (Feb. 8, 2009),
despite the phony information of Jan. 22, 2009. Note the "Resent-" header
lines in the email (three of them).
When I used the Outlook Connector 12.1, here's the results:
In my notes, I realized that this procedure allows me to send an email
message from Outlook 2007 to my Hotmail account. But it does not allow me to
receive an email message from my Hotmail account back to my Outlook 2007
program.

I can't really help you with the Outlook Connector, because I don't use MS
Outlook. I was under the impression that it provided WebDAV, or DeltaSync
access to the Hotmail servers; either one of which should synchronize email
on the Hotmail server with folders located in MS Outlook Express.
So, here are three different ways to configure things. But none of these
ways allows me to do both functions. That is: compose an email and send it
to a receipent email address out from my Outlook 2007 program. And: receive
an email or group of emails from the Inbox of my Hotmail service account.
Depending on which method I'm using to configure my account in Outlook 2007
will determine the singular transfer path results which I'm experiencing.

And I feel it should go both ways between the Outlook 2007 program and my
Hotmail service account.

You know what: to be absolutely sure I'm giving you the results that I'm
getting correctly when I use the Outlook Connector, I'm going to double check
it and report right back. To be continued.

Until the POP3 servers are activated for my U.S. Hotmail account, I won't be
able to test the interaction between any of my POP3 clients and Hotmail. For
now, I don't think it is possible to do what you require. The problem is
with the MS proprietary HTTPMail protocol; only MS Outlook Express and
Windows Live Mail work with HTTPMail natively. MS Outlook requires the
Outlook Connector, and if that isn't working as you require, you are out of
luck.
 
N

N. Miller

So, to continue once again:

As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.

This is the major problem!

Actually, there is another problem; Hotmail will not allow you to use any
other email address as the sender than the one associated with the Hotmail
account without jumping through some hoops. You have to access your Hotmail
account using a web browser, and then configure a "Send As" account. You
will then receive an email to that "Send As" account with an authorization
code. Until you respond to the authorization request according to the
included instructions, using any other email address then the account email
address will result in an error.
 
L

Liontamer

My good friend Norman:

Please, please, please.....take the time to read through all my posts at
Windows Live Hotmail Solution Center. I have listed in a prior post how to
get there. And let me know that you've actually done this. And, in case,
any other discussion group participants get into this "mix", please do the
same.

You know folks, I have been wrestling with this problem now since early this
year. I am growing tired of retyping so many details. Please understand.
And, for those of you very experienced MVP's, you must remember that some of
us--even with a modest amount of computer knowledge--may not be up at your
level of understanding. I am doing my best here.

Sometimes, I feel like a lone warrior up against a giant army. But, I know
my co- patriots, understand I am trying to lead this fight against the mighty
ones. My quest is to find a solution to the problem. And I want to help all
my friends out there with the same issue. For I am the Liontamer. And I
must live up to my name.

That being said, Norman, you say:
Actually, there is another problem; Hotmail will not allow you to use any
other email address as the sender than the one associated with the Hotmail
account without jumping through some hoops.
However, my friend, you are not paying attention to my writings. To repeat,
when I follow the direction of the Tier Three Tech Support at Verizon, I am
indeed able to send an email out from my Outlook 2007 program. And it
arrives in my email account at my Hotmail service. But it will not work in
reverse!!!!!!!!!! That's the other part of this problem.

To go the other direction, from my Hotmail email account back into my
Outlook 2007, I've either got to use my Outlook Connector or the guidelines
provided by MSN Tech Support, which is basically the same thing. This works
when I press the [Send/Receive] button in my Outlook 2007 program.

So, Norman. so much for you saying: "Hotmail will not allow you to use any
other email address as the sender than the one associated with the Hotmail
account without jumping through some hoops."
And, you must realize that one who uses Outlook 2007, must first register an
account with their Outlook 2007 program before being able to send or receive
messages. The account being registered during the account setting process is
my email account with my Hotmail service. (See, I'm learning. Learning how
to say things right.) So there! So much for Hoops!

As for the rest of your reply, well, I donno what you're talking about. I
only have some kind of basic idea of what you really are trying to say in the
end of your last post.

Why has Microsoft done this to us? It's just not fair. They want us to use
their programs, which are super duper power programs. And then they do this
nonsense. Why? Why? Why?

There's got to be an answer to this! Now, come on my valuable MVP's. If
you're gonna be on my team. Then you've got to figure this out. That's why
I've come to you all. You obviously know this tech stuff better than I.
Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
power. We've got some work to do on planet Microsoft. I think they've been
invaded by aliens. We've got to save them.

Please, somebody out there, give me an answer to this problem. Don't just
give me more research resources. Find the answer. And report back.

N. Miller said:
So, to continue once again:

As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.

This is the major problem!

Actually, there is another problem; Hotmail will not allow you to use any
other email address as the sender than the one associated with the Hotmail
account without jumping through some hoops. You have to access your Hotmail
account using a web browser, and then configure a "Send As" account. You
will then receive an email to that "Send As" account with an authorization
code. Until you respond to the authorization request according to the
included instructions, using any other email address then the account email
address will result in an error.
 
T

Tom [Pepper] Willett

Ramble...ramble...ramble..
: My good friend Norman:
:
: Please, please, please.....take the time to read through all my posts at
: Windows Live Hotmail Solution Center. I have listed in a prior post how
to
: get there. And let me know that you've actually done this. And, in case,
: any other discussion group participants get into this "mix", please do the
: same.
:
: You know folks, I have been wrestling with this problem now since early
this
: year. I am growing tired of retyping so many details. Please understand.
: And, for those of you very experienced MVP's, you must remember that some
of
: us--even with a modest amount of computer knowledge--may not be up at your
: level of understanding. I am doing my best here.
:
: Sometimes, I feel like a lone warrior up against a giant army. But, I
know
: my co- patriots, understand I am trying to lead this fight against the
mighty
: ones. My quest is to find a solution to the problem. And I want to help
all
: my friends out there with the same issue. For I am the Liontamer. And I
: must live up to my name.
:
: That being said, Norman, you say:
: > Actually, there is another problem; Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops.
: However, my friend, you are not paying attention to my writings. To
repeat,
: when I follow the direction of the Tier Three Tech Support at Verizon, I
am
: indeed able to send an email out from my Outlook 2007 program. And it
: arrives in my email account at my Hotmail service. But it will not work
in
: reverse!!!!!!!!!! That's the other part of this problem.
:
: To go the other direction, from my Hotmail email account back into my
: Outlook 2007, I've either got to use my Outlook Connector or the
guidelines
: provided by MSN Tech Support, which is basically the same thing. This
works
: when I press the [Send/Receive] button in my Outlook 2007 program.
:
: So, Norman. so much for you saying: "Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops."
: And, you must realize that one who uses Outlook 2007, must first register
an
: account with their Outlook 2007 program before being able to send or
receive
: messages. The account being registered during the account setting process
is
: my email account with my Hotmail service. (See, I'm learning. Learning
how
: to say things right.) So there! So much for Hoops!
:
: As for the rest of your reply, well, I donno what you're talking about. I
: only have some kind of basic idea of what you really are trying to say in
the
: end of your last post.
:
: Why has Microsoft done this to us? It's just not fair. They want us to
use
: their programs, which are super duper power programs. And then they do
this
: nonsense. Why? Why? Why?
:
: There's got to be an answer to this! Now, come on my valuable MVP's. If
: you're gonna be on my team. Then you've got to figure this out. That's
why
: I've come to you all. You obviously know this tech stuff better than I.
: Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
: power. We've got some work to do on planet Microsoft. I think they've
been
: invaded by aliens. We've got to save them.
:
: Please, somebody out there, give me an answer to this problem. Don't just
: give me more research resources. Find the answer. And report back.
:
: "N. Miller" wrote:
:
: > On Sun, 8 Feb 2009 01:17:01 -0800, Liontamer wrote:
: >
: > > So, to continue once again:
: > >
: > > As you can see: Outlook Connector isn't all its cracked up to be. It
has
: > > problems.
: > > The very fact that Outlook 2007 allows me to compose and send an email
: > > message and choose which receipent email address to send it to shows
that
: > > Outlook Connector is not working properly. For when I am done
composing my
: > > message and I press the [Send] button above the email message, the
email
: > > message winds up in my Outbox of my Outlook 2007 program. And my
email
: > > message never got sent. Furthermore, it should make no difference
whatsoever
: > > what email address I choose to send it to. In this case, I chose to
send the
: > > email message to my own Hotmail account. But, again, it winds up in
my
: > > Outbox of the Outlook 2007 program.
: > >
: > > This is the major problem!
: >
: > Actually, there is another problem; Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops. You have to access your
Hotmail
: > account using a web browser, and then configure a "Send As" account. You
: > will then receive an email to that "Send As" account with an
authorization
: > code. Until you respond to the authorization request according to the
: > included instructions, using any other email address then the account
email
: > address will result in an error.
: >
: > --
: > Norman
: > ~Oh Lord, why have you come
: > ~To Konnyu, with the Lion and the Drum
: >
 
L

Liontamer

Yo Tom: If you take the time to verify and read through my posts then you'll
find that I'm describing an actual monster of a problem. It's real. It's
annoying. It's a surprise to find out it exists. It disappointing to the
user who trusts Microsoft, only to find out that they've created a
service--Hotmail--which does not interact properly with one of their own
programs--Outlook 2007. Apparently Tom, you don't have the patience to look
more deeply into this situation. And, if you did, then you'd certainly give
me credit for trying to make the readers experience a bit lighter. Sometimes
a bit of clean humor is necessary to respect others. For example, look at
how Norman ends his posts:
"Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum"
Nothing wrong with that. It just kind of lightens up a difficult subject.
So quit you're belly aching Tom. Do some reading. Instead: How about a
solid answer to this situation? I'm asking the experts for a solution to
this problem. If you're an expert then what's the answer? If not then don't
get into the mix and allow a professional like Norman deal with this
situation. At least he seems to be trying to do something positive. I can
only appreciate any help which can solve this annoying problem. Thank you.



Tom [Pepper] Willett said:
Ramble...ramble...ramble..
: My good friend Norman:
:
: Please, please, please.....take the time to read through all my posts at
: Windows Live Hotmail Solution Center. I have listed in a prior post how
to
: get there. And let me know that you've actually done this. And, in case,
: any other discussion group participants get into this "mix", please do the
: same.
:
: You know folks, I have been wrestling with this problem now since early
this
: year. I am growing tired of retyping so many details. Please understand.
: And, for those of you very experienced MVP's, you must remember that some
of
: us--even with a modest amount of computer knowledge--may not be up at your
: level of understanding. I am doing my best here.
:
: Sometimes, I feel like a lone warrior up against a giant army. But, I
know
: my co- patriots, understand I am trying to lead this fight against the
mighty
: ones. My quest is to find a solution to the problem. And I want to help
all
: my friends out there with the same issue. For I am the Liontamer. And I
: must live up to my name.
:
: That being said, Norman, you say:
: > Actually, there is another problem; Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops.
: However, my friend, you are not paying attention to my writings. To
repeat,
: when I follow the direction of the Tier Three Tech Support at Verizon, I
am
: indeed able to send an email out from my Outlook 2007 program. And it
: arrives in my email account at my Hotmail service. But it will not work
in
: reverse!!!!!!!!!! That's the other part of this problem.
:
: To go the other direction, from my Hotmail email account back into my
: Outlook 2007, I've either got to use my Outlook Connector or the
guidelines
: provided by MSN Tech Support, which is basically the same thing. This
works
: when I press the [Send/Receive] button in my Outlook 2007 program.
:
: So, Norman. so much for you saying: "Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops."
: And, you must realize that one who uses Outlook 2007, must first register
an
: account with their Outlook 2007 program before being able to send or
receive
: messages. The account being registered during the account setting process
is
: my email account with my Hotmail service. (See, I'm learning. Learning
how
: to say things right.) So there! So much for Hoops!
:
: As for the rest of your reply, well, I donno what you're talking about. I
: only have some kind of basic idea of what you really are trying to say in
the
: end of your last post.
:
: Why has Microsoft done this to us? It's just not fair. They want us to
use
: their programs, which are super duper power programs. And then they do
this
: nonsense. Why? Why? Why?
:
: There's got to be an answer to this! Now, come on my valuable MVP's. If
: you're gonna be on my team. Then you've got to figure this out. That's
why
: I've come to you all. You obviously know this tech stuff better than I.
: Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
: power. We've got some work to do on planet Microsoft. I think they've
been
: invaded by aliens. We've got to save them.
:
: Please, somebody out there, give me an answer to this problem. Don't just
: give me more research resources. Find the answer. And report back.
:
: "N. Miller" wrote:
:
: > On Sun, 8 Feb 2009 01:17:01 -0800, Liontamer wrote:
: >
: > > So, to continue once again:
: > >
: > > As you can see: Outlook Connector isn't all its cracked up to be. It
has
: > > problems.
: > > The very fact that Outlook 2007 allows me to compose and send an email
: > > message and choose which receipent email address to send it to shows
that
: > > Outlook Connector is not working properly. For when I am done
composing my
: > > message and I press the [Send] button above the email message, the
email
: > > message winds up in my Outbox of my Outlook 2007 program. And my
email
: > > message never got sent. Furthermore, it should make no difference
whatsoever
: > > what email address I choose to send it to. In this case, I chose to
send the
: > > email message to my own Hotmail account. But, again, it winds up in
my
: > > Outbox of the Outlook 2007 program.
: > >
: > > This is the major problem!
: >
: > Actually, there is another problem; Hotmail will not allow you to use
any
: > other email address as the sender than the one associated with the
Hotmail
: > account without jumping through some hoops. You have to access your
Hotmail
: > account using a web browser, and then configure a "Send As" account. You
: > will then receive an email to that "Send As" account with an
authorization
: > code. Until you respond to the authorization request according to the
: > included instructions, using any other email address then the account
email
: > address will result in an error.
: >
: > --
: > Norman
: > ~Oh Lord, why have you come
: > ~To Konnyu, with the Lion and the Drum
: >
 
B

Brian Tillman [MVP - Outlook]

Yo Tom: If you take the time to verify and read through my posts then
you'll
find that I'm describing an actual monster of a problem.

No one is going to look through the transcripts of your calls. It's not
worth the effort.
 
N

N. Miller

So, to continue once again:

As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.

This is the major problem!
My good friend Norman:

Please, please, please.....take the time to read through all my posts at
Windows Live Hotmail Solution Center. I have listed in a prior post how to
get there. And let me know that you've actually done this. And, in case,
any other discussion group participants get into this "mix", please do the
same.

You know folks, I have been wrestling with this problem now since early this
year. I am growing tired of retyping so many details. Please understand.
And, for those of you very experienced MVP's, you must remember that some of
us--even with a modest amount of computer knowledge--may not be up at your
level of understanding. I am doing my best here.

Sometimes, I feel like a lone warrior up against a giant army. But, I know
my co- patriots, understand I am trying to lead this fight against the mighty
ones. My quest is to find a solution to the problem. And I want to help all
my friends out there with the same issue. For I am the Liontamer. And I
must live up to my name.
That being said, Norman, you say:
However, my friend, you are not paying attention to my writings.

I am trying, but your verbose descriptions of what you are attempting to do
can be confusing; and you have something unique, something the rest of us
have no way of testing: Your service is co-branded Verizon - MSN. The
closest to that who post here have Qwest - MSN co-branded service, and that
is no guaranty that things will work the same. Based on descriptions by
Earle Horton, who I believe has some knowledge of the Qwest - MSN service,
it is rather different from my co-branded AT&T - Yahoo! service.
To repeat, when I follow the direction of the Tier Three Tech Support at
Verizon, I am indeed able to send an email out from my Outlook 2007 program.
And it arrives in my email account at my Hotmail service. But it will not
work in reverse!!!!!!!!!! That's the other part of this problem.

What I can say for certain is that I have not gained any idea of your email
domains. Also, I don't have Outlook. I am just trying to address the issue
of email between services, or accounts, which should work independent of the
clients. To give you an idea: I have 'at&t Yahoo! HSI', which is a
co-branded ISP - Email service. I have accounts with the ISP domain
('pacbell.net'), and an alias in the co-branded domain ('yahoo.com').

I can use any client; Mozilla Thunderbird, Windows Live Mail, or my
favorite, Pegasus Mail, and I can send email between any service I have;
Windows Live Hotmail, Gmail, Yahoo! Mail, Exicte Mail, Lycos Mail, etc.,
etc., etc.. Sometimes I run into a problem with one of my ISP servers being
listed in local DNSBLs (Comcast and Hotmail, especially). Then the mail is
returned to me with a nasty complaint that my server is being used to send
spam.
To go the other direction, from my Hotmail email account back into my
Outlook 2007, I've either got to use my Outlook Connector or the guidelines
provided by MSN Tech Support, which is basically the same thing. This works
when I press the [Send/Receive] button in my Outlook 2007 program.

You don't send email "from Hotmail to Outlook". You send email "from Hotmail
to any email account,with any service, which can be accessed via Outlook
using POP3, IMAP, or HTTPMail (with the Outlook Connector)". Every time I
think you have finally grasped the concept that an email account and an
email client are different kinds of things, you come up with a statement
which tells me you have yet to figure that out. You don't send email "to a
client"; you ***CAN'T*** send email to a client. You send email to an
account, identified by an email address. You use a client to acccess an
account, and download the email from that account.
So, Norman. so much for you saying: "Hotmail will not allow you to use any
And, you must realize that one who uses Outlook 2007, must first register an
account with their Outlook 2007 program before being able to send or receive
messages. The account being registered during the account setting process is
my email account with my Hotmail service. (See, I'm learning. Learning how
to say things right.) So there! So much for Hoops!

I am not sure that "registering an account with a client" is the way I would
describe it. I can register an account with a service; that entails signing
up for an email address from an Email Service Provider. I have several; from
GMX Mail (you need to be able to read German, now; though they had English
pages when I first signed up), Gmail, Y7! (Yahoo! in Australia), Fastmail,
and Yahoo! Japan. What I can do with a client (such as MS Outlook 2007) is
configure it to access either POP3 servers (GMX Mail, Yahoo! Mail), or IMAP
servers (FastMail, Gmail).
As for the rest of your reply, well, I donno what you're talking about. I
only have some kind of basic idea of what you really are trying to say in the
end of your last post.

I believe I misunderstood something you were trying to do, and mentioned
something which, while factually true, apparently does not apply to your
case.
Why has Microsoft done this to us? It's just not fair. They want us to use
their programs, which are super duper power programs. And then they do this
nonsense. Why? Why? Why?

There's got to be an answer to this! Now, come on my valuable MVP's. If
you're gonna be on my team. Then you've got to figure this out. That's why
I've come to you all. You obviously know this tech stuff better than I.
Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
power. We've got some work to do on planet Microsoft. I think they've been
invaded by aliens. We've got to save them.

Please, somebody out there, give me an answer to this problem. Don't just
give me more research resources. Find the answer. And report back.

At one point, I believe you said that pressing the "Send" button puts the
email into the Outbox without actually sending it? Both MS Outlook Express
(a different application than MS Outlook; but I only have Outlook Express,
not Outlook) and Windows Live Mail have a "Send" button in the message
compose window. Each application (MSOE, WLM) allow to choose between
"Immediate Send", and I guess you would call it, "delayed send" ("Immediate
Send" is the option; it is either enabled, or disabled).

With "Immediate Send" enabled, the email flies out of the client to the
serve as soon as I press the "send" button; but, I don't like that.
Sometimes I realize, just as I hit the "send" button that there is either
something I wanted to change, or just that the email was a bad idea. So I
have "Immediate Send" disabled. That way, the message compose windows "Send"
button only sends the email to the Outbox. I have to take an extra step to
get the email sent from the Outbox. Could Outlook 2007 have a similar
setting?
 
L

Liontamer

Thank you Norman Miller for all your efforts to ride with me to a solution to
this problem. Yesterday, I spent several hours (about 6+ hours) on the phone
with Verizon Online DSL Tech Support and MSN Tech Support, later on in the
call, on a confrence call. I had the Verizon Tech Support person make the
conference call possible with MSN Tech Support. It wasn't easy getting them
to agree to do this at Verizon. However, I managed to help this tech support
person justify this action.

Now, here are the results of that three way confrence call:
1. No Solution was found.
2. MSN TS tried to configure the account settings in my Outlook 2007 client
using an HTTP mail server. Since he says the Windows Live Hotmail service is
set up with HTTP. This failed.
3. All of us tried using what worked in the configuration process. In other
words, since one set of parameters goes one way and the other set of
parameters goes the other when sending or receiving, we set the incoming and
outgoing servers accordingly. However, this failed too.
4. Eventually these tech support people feel they've reached there so called
support boundaries. There went more than six hours of my time. Still no
solution. Collectively, I've spent somewhere's between 75 and 80 hours on
this problem.
5. Tech support people want to blame another tech support team when they
feel they can not solve the problem. It's an easy out for them from a
difficult situation.
6. At one point, I asked the MSN TS person if he knew with certainty whether
a purchase of an email account direct with MSN will make a difference? Will
it work properly with Outlook 2007? This results in a vague answer. The MSN
TS person is not entirely sure. Unbelieveable.

Look, it really would be helpful if you had a copy of Outlook 2007. Then
you'll probably know exactly what I'm talking about. But, I know, you're
really trying to be helpful from your point-of-view and choices. And I am
appreciative of your efforts. Sometimes its hard to follow all the stuff you
talk about, but I'm trying to learn as I go along.

Now, when I think about this whole entire problem, I ask myself this: WHY
HASN'T MICROSOFT POSTED VERY SPECIFIC INFO ABOUT WHAT WORKS AND DOESN'T WORK
WITH THEIR OUTLOOK 2007 PROGRAM? Currently, to the best of my knowledge,
there is no advice given to new users of Outlook 2007 with regard to what
types of email services work with Outlook 2007. They at MS need to create a
table explaining to their customers what email works and doesn't work with
their Outlook 2007 program. They need to explain what steps their customer
can take when they've been using an email service that doesn't interact
properly with their Outlook 2007 program. If their customers need to make
new email service choices then MS needs to list some alternatives for people
to choose from. They need to explain things to people. If Outlook 2007 was
designed originally to work with whatever this MS Exchange Server is then
they need to say that. And they need to explain what a person needs to do to
get an email account from the Exchange Server service. (Hope I'm saying that
correctly.) How much will it cost, etc.

Now, in my research, I've come across this site:
http://hyperoffice.com/lp3/business_email/pop3.cfm?affcode=6001&gclid=CI6oxubDmZgCFQE0xgodJUmLlw
I haven't yet called them. But their home page seems to claim that their
service will solve this problem. At least, it solves the problem from the
overall stand point of being able to send and receive your emails between
various devices or even from the internet into your email client. Sounds
good. But, I don't know if this service can be used by an individual or if
it requires a group of five people or more. This is just one example of such
a service. Further research may just uncover different alternatives. What
this doesn't provide, on the other hand, is the ability to re route your
emails sent to, for example, your Windows Live Hotmail service to their
HyperOffice Service. If this is possible then worrying about whether you
need to inform people who've know to reach you at WL Hotmail that your email
address has changed becomes a point accounted for by the automatic rerouting
of your email.

Now, here's something else which I've discovered which helps to clarify
things:
http://ask-leo.com/how_do_i_download_my_windows_live_hotmail_to_my_machine.html
However, this process seems somewhat complicated. For I've gone into my
Windows Live Hotmail Service and looked up forwarding all incoming email to
your GMail account. Problem is, when I've looked up the "How to do this" at
Windows Live Hotmail Service, I discover that they seem to only allow
forwarding of emails between hotmail or msn accounts, etc. Sort of anything
that's "in-house" is okay kindof thing. So, I really don't understand what
it is that Leo, the site tech person, is talking about. I don't think you
can "Configure your Windows Live Hotmail account to automatically forward all
incoming email to your GMail account." as Leo describes.

Microsoft needs to help it's customers understand what alternatives work
with their Outlook 2007 program. And they need to do this in great detail.
Things need to be explained so us non-highly-experienced-tech-people,
otherwise known as: customers, can understand what's happening.

Once again, thank you. I'm going to send this post onto you all now. I'm
also going to copy it and attempt to forward it to Microsoft. I'm so
disappointed in how they've handled this situation. For I still truly
believe they know what has happened here, but they don't seem to be providing
accurate information on how to deal with this problem. That's not like one
of my favorite companies. How disappointing.








N. Miller said:
As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.

This is the major problem!
My good friend Norman:

Please, please, please.....take the time to read through all my posts at
Windows Live Hotmail Solution Center. I have listed in a prior post how to
get there. And let me know that you've actually done this. And, in case,
any other discussion group participants get into this "mix", please do the
same.

You know folks, I have been wrestling with this problem now since early this
year. I am growing tired of retyping so many details. Please understand.
And, for those of you very experienced MVP's, you must remember that some of
us--even with a modest amount of computer knowledge--may not be up at your
level of understanding. I am doing my best here.

Sometimes, I feel like a lone warrior up against a giant army. But, I know
my co- patriots, understand I am trying to lead this fight against the mighty
ones. My quest is to find a solution to the problem. And I want to help all
my friends out there with the same issue. For I am the Liontamer. And I
must live up to my name.
That being said, Norman, you say:
However, my friend, you are not paying attention to my writings.

I am trying, but your verbose descriptions of what you are attempting to do
can be confusing; and you have something unique, something the rest of us
have no way of testing: Your service is co-branded Verizon - MSN. The
closest to that who post here have Qwest - MSN co-branded service, and that
is no guaranty that things will work the same. Based on descriptions by
Earle Horton, who I believe has some knowledge of the Qwest - MSN service,
it is rather different from my co-branded AT&T - Yahoo! service.
To repeat, when I follow the direction of the Tier Three Tech Support at
Verizon, I am indeed able to send an email out from my Outlook 2007 program.
And it arrives in my email account at my Hotmail service. But it will not
work in reverse!!!!!!!!!! That's the other part of this problem.

What I can say for certain is that I have not gained any idea of your email
domains. Also, I don't have Outlook. I am just trying to address the issue
of email between services, or accounts, which should work independent of the
clients. To give you an idea: I have 'at&t Yahoo! HSI', which is a
co-branded ISP - Email service. I have accounts with the ISP domain
('pacbell.net'), and an alias in the co-branded domain ('yahoo.com').

I can use any client; Mozilla Thunderbird, Windows Live Mail, or my
favorite, Pegasus Mail, and I can send email between any service I have;
Windows Live Hotmail, Gmail, Yahoo! Mail, Exicte Mail, Lycos Mail, etc.,
etc., etc.. Sometimes I run into a problem with one of my ISP servers being
listed in local DNSBLs (Comcast and Hotmail, especially). Then the mail is
returned to me with a nasty complaint that my server is being used to send
spam.
To go the other direction, from my Hotmail email account back into my
Outlook 2007, I've either got to use my Outlook Connector or the guidelines
provided by MSN Tech Support, which is basically the same thing. This works
when I press the [Send/Receive] button in my Outlook 2007 program.

You don't send email "from Hotmail to Outlook". You send email "from Hotmail
to any email account,with any service, which can be accessed via Outlook
using POP3, IMAP, or HTTPMail (with the Outlook Connector)". Every time I
think you have finally grasped the concept that an email account and an
email client are different kinds of things, you come up with a statement
which tells me you have yet to figure that out. You don't send email "to a
client"; you ***CAN'T*** send email to a client. You send email to an
account, identified by an email address. You use a client to acccess an
account, and download the email from that account.
So, Norman. so much for you saying: "Hotmail will not allow you to use any
And, you must realize that one who uses Outlook 2007, must first register an
account with their Outlook 2007 program before being able to send or receive
messages. The account being registered during the account setting process is
my email account with my Hotmail service. (See, I'm learning. Learning how
to say things right.) So there! So much for Hoops!

I am not sure that "registering an account with a client" is the way I would
describe it. I can register an account with a service; that entails signing
up for an email address from an Email Service Provider. I have several; from
GMX Mail (you need to be able to read German, now; though they had English
pages when I first signed up), Gmail, Y7! (Yahoo! in Australia), Fastmail,
and Yahoo! Japan. What I can do with a client (such as MS Outlook 2007) is
configure it to access either POP3 servers (GMX Mail, Yahoo! Mail), or IMAP
servers (FastMail, Gmail).
As for the rest of your reply, well, I donno what you're talking about. I
only have some kind of basic idea of what you really are trying to say in the
end of your last post.

I believe I misunderstood something you were trying to do, and mentioned
something which, while factually true, apparently does not apply to your
case.
Why has Microsoft done this to us? It's just not fair. They want us to use
their programs, which are super duper power programs. And then they do this
nonsense. Why? Why? Why?

There's got to be an answer to this! Now, come on my valuable MVP's. If
you're gonna be on my team. Then you've got to figure this out. That's why
I've come to you all. You obviously know this tech stuff better than I.
Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
power. We've got some work to do on planet Microsoft. I think they've been
invaded by aliens. We've got to save them.

Please, somebody out there, give me an answer to this problem. Don't just
give me more research resources. Find the answer. And report back.

At one point, I believe you said that pressing the "Send" button puts the
email into the Outbox without actually sending it? Both MS Outlook Express
(a different application than MS Outlook; but I only have Outlook Express,
not Outlook) and Windows Live Mail have a "Send" button in the message
compose window. Each application (MSOE, WLM) allow to choose between
"Immediate Send", and I guess you would call it, "delayed send" ("Immediate
Send" is the option; it is either enabled, or disabled).

With "Immediate Send" enabled, the email flies out of the client to the
serve as soon as I press the "send" button; but, I don't like that.
Sometimes I realize, just as I hit the "send" button that there is either
something I wanted to change, or just that the email was a bad idea. So I
have "Immediate Send" disabled. That way, the message compose windows "Send"
button only sends the email to the Outbox. I have to take an extra step to
get the email sent from the Outbox. Could Outlook 2007 have a similar
setting?
 
B

Brian Tillman [MVP - Outlook]

Now, when I think about this whole entire problem, I ask myself this: WHY
HASN'T MICROSOFT POSTED VERY SPECIFIC INFO ABOUT WHAT WORKS AND DOESN'T
WORK WITH THEIR OUTLOOK 2007 PROGRAM? Currently, to the best of my
knowledge,
there is no advice given to new users of Outlook 2007 with regard to what
types of email services work with Outlook 2007.

I've tried a wide variety of mail services with every type of mail account
Outlook 2007 supports and every one of them works. But, how can Microsoft
pubish a list of "what works and what doesn't" when there are so may mail
services available in this world that it's impractical to test them all and
for many (most?) you need a paid account to use the service. Add to that
the fact that mail services change their requirements, sometimes without
notice of any kind.
 

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