pop-ups

[Donna D]

We keep getting pop ups that tell us we have a security
problem. They then send us to various different web sites

endads.com
blockmessages.com

etc

do we have a security problem???????????

 

[Jupiter Jones [MVP]]

Donna;
These ads are using Messenger Service.
Messenger Service is a valuable tool many use.
Like many tools, it can be exploited.

No need to pay for the fix.
For Messenger Service ads:
You need to install or enable a firewall:
http://support.microsoft.com/?kbid=330904
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp
Disabling Messenger Service can be a good idea, but it does not solve
the real problem.
The ads are not the real problem, the ads are only a symptom.
The real problem is open ports that allow unwanted traffic into the
computer.
Disabling Messenger does nothing for the open ports.
The firewall controls the traffic.

Internet Connection Firewall will not work if you have AOL.
AOL is not compatible with Windows XP Internet Connection Firewall
(ICF)
If you have AOL, you should contact AOL and/or get a 3rd party
firewall.

Disable Messenger Service:
Start/Control Panel, click Administrative Tools, click Services.
Go down to "Messenger".
Right click "Messenger" and select Properties.
Then under Start-up select DISABLE
Click OK and follow prompts

Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/
Or
http://spybot.eon.net.au/

For internet pop-ups, try one of these:
http://www.panicware.com/
http://www.bysoft.se/sureshot/stopthepop/index.html
http://www.popupbuster.com/PopUpBuster/
http://www.kolumbus.fi/eero.muhonen/FS/
http://www.endpopups.com/
http://www.adshield.org/

 

[Rick]

Open the Services program: Start, All Programs...then is
it Accessories or the next tab down? I'm not at an XP PC
at the moment and I don't recall. But one or the other
will give you the Services program. Open it and scroll
down to Messenger. *Disable* it.

 

[Jupiter Jones [MVP]]

That is a BAD fix and does NOTHING for the real problem.
The REAL problem is a nonexistent or ineffective firewall that leaves
the computer open.
Read my other post.