pop 3 failures

[Daytona Steve]

XP...XP Office w/ Outlook 2002... Outlook express 6..current on all updates
including SP3..

When I first start my PC in the morning and check my e-mail through Outlook
2002 and Outlook express (different accounts for different applications)
everything runs great. Sometimes one pop 3 account may have a problem but
generally everything is fine. I'll then hit the internet IE7 for news and
such and then sometimes, not all the time, both Outlook and Outlook Express
fail to get mail from all e-mail accounts. Just quits working. I ultimately
need to restart the computer, then everything is fine. IE7 continues to work
during the failure. Using Norton, but not getting any notifications.

Any suggestions as to the cause or how I might rectify the problem without a
restart.

 

[K. Orland]

Please enable the view of the send/receive progress and post any error
messages and/or numbers in their entirety.

 

[DL]

If Norton is intergrated with your mail apps, uninstall Norton, use the tool
on Norton site to completely remove, clear your temp files, reboot and
retest
Allthough IMO sounds more like a win problem
Check also Event Viewer for any indicators.

 

[Daytona Steve]

In outlook 2002 the error is Task 'steve bdmc - Sending and Receiving'
reported error (0x8004210A) : 'The operation timed out waiting for a response
from the receiving (POP) server. If you continue to receive this message,
contact your server administrator or Internet service provider (ISP).'

In express the error is: A time-out occurred while communicating with the
server. Account: 'Dux Raging', Server: 'pop.1and1.com', Protocol: POP3, Port:
110, Secure(SSL): No, Error Number: 0x800CCC19

I've review the KB article about installing SP3 to solve this. I have done
that. I have also removed Norton and reinstalled after clearing the registry.

No Joy to any of these.

 

[Brian Tillman [MVP - Outlook]]

In outlook 2002 the error is Task 'steve bdmc - Sending and Receiving'
reported error (0x8004210A) : 'The operation timed out waiting for a
response
from the receiving (POP) server. If you continue to receive this message,
contact your server administrator or Internet service provider (ISP).'

In express the error is: A time-out occurred while communicating with the
server. Account: 'Dux Raging', Server: 'pop.1and1.com', Protocol: POP3,
Port:
110, Secure(SSL): No, Error Number: 0x800CCC19

I've review the KB article about installing SP3 to solve this. I have
done
that. I have also removed Norton and reinstalled after clearing the
registry.

When you reinstalled Norton did you leave out the mail scanning feature?

 

[Daytona Steve]

No, I installed the feature. I have outbound off and inbound on..

 

[DL]

Well uninstall Norton again
If you choose to reinstall Norton do NOT use the outlook intergration

 

[Alvaro]

On 1/20/2009 8:27 PM PST 1/20/2009 8:27 PM PST ruch33 wrote:


Hi! Thanks in advance for any help you can provide!

I am using Outlook 2003 and my computer is running Vista.

I am having problems receiving mail via Outlook. It is connected to a pop
account and it worked fine then last night it stopped receiving mail. I
can still send email.
And my email is still going to the server, because I can read it if I connect
to webmail - as well as on my iphone- it just doesn't download to my
Outlook. Other weird things:

1) Now when I press send/receive the button flashes
orange (it is activated), but then nothing pops up, although mail in the
outbox will go.

2) I tested the Outlook settings again, and the test worked fine, including
connecting to the incoming mail server. However, I never receive the test
messages in my Outlook inbox, although they are visible in my webmail inbox.

3) I wanted to make sure that the send/receive groups settings were set to
check often for mail, but if I go into send/receive options and try to click
on "define send/receive groups", it highlights orange (ie it is activated),
but nothing will pop up - I can't get into those settings.

I've read through all the other posts I can find, and tried various things,
such as:
-checking all of the incoming/outgoing settings
-creating a new profile
-turning off the virus checker for email
I have AVG Free virus scanner software on my computer, and I
turned the email scanner part off. No luck.

No luck! any suggestions????

thank you so much for any help you can provide!

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Tonight I wrote:

I have the exact same problem as described by ruch33.

I use Windows XP professional SP3 and Office 2003 SP3.

I have gone as far as reinstalling Windows and Office. I have tried on
somebody else’s computer. I have spent long hours on the phone with the ISP
help desk.

I can send mails, I can see my incoming mail at the ISP site, but Outlook
continues to go through all the motions when I press the Send/Receive button
but no mail is downloaded.

This is most frustrating. I have spent the best part of last week
troubleshooting this problem. This is most frustrating.

I use SpyDoctor anti-virus and anti-phishing. I disabled it on various tests.

I get no error messages from Outlook. It seems to finish the task
successfully, except that it does not download any mail even though there are
may mails in the ISP server.

I need all the help I can get and will be very, very thankful for any useful
suggestions.

Al

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These problems look very similar to yours. And they also tend to indicate a
recently introduced bug.
I feel that Microsoft should look into this bad issue.

 

[Brian Tillman [MVP - Outlook]]

On 1/20/2009 8:27 PM PST 1/20/2009 8:27 PM PST ruch33 wrote:

Please don't post the same thing multiple times.