PNG displays in IE 6 but it won't print!

[Guest]

On my Windows XP machine, I can open a PNG image in IE 6 and it displays fine and I can choose to print and it works. However, on someone else's Windows XP computer, the PNG displays in IE 6 but then when they print it says Page 1 of 1 at the top and the file URL at the bottom, but there's nothing in the middle (it's blank).

This is so frustrating. Why won't it print for the other person? Is there some setting I need to be looking at in IE? Would we not have this problem if it was a JPG?

The same person who can't print the PNG can display and print it just fine if the PNG image is in a webpage (e.g. using the HTML img tag to display it). Why should that make a difference?

I noticed that my browser is using Quicktime to display the image. Is that necessary for printing it properly?

Thanks for any help!

 

[PA Bear]

Are both machines fully up to date at Windows Update?

Do other graphic files (e.g., JPG) print correctly from IE?

IE Tools>Internet Options>Advanced>Printing>Print background colors and
images (checked?)
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

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What You Should Know About Spyware
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[PA Bear]

IMHO there's no good reason that they're /not/ up to date:

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

There are scores of updates which may address the problem, as might
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

 

[Robert Aldwinckle]

I noticed that my browser is using Quicktime to display the image.

Is that necessary for printing it properly?

Not AFAIK

To see your current association type in a command window:

ftype | find /i "png"


If you want to restore the default associations Run...

regsvr32 /i shimgvw.dll

Note that that command may affect more associations than just
the one for file type pngfile


Good luck

Robert Aldwinckle