Plug and Play Faulty Driver Error Msg.

[Guest]

I just re-installed my Windows XP OS and the Apps and Drivers CD after
replacing the internal 80GB hard drive. The problems is when I plug in my
Maxtor One Touch II external 200GB hard drive to my Gateway Notebook, I get
a blue screen error with the message "Plug and Play error caused by a Faulty
Driver" (stop: 0x000000ca (0x00000001, 0x820D5030, 0x818EB4F8, 0x00000000),
followed by an immediate windows shut down. I've checked the USB Drivers
through the Device Manager and re-installed them, they're working good. I've
done a CHKDSK /R to no avail. The ext. hard drive opens up fine on my Gateway
Desktop. All other USB connects are in working order (printer, scanner, ext.
mouse, etc.) I've downloaded all updates from Microsoft and Gateway. Neither
Gateway nor Maxtor have an answer for me besides finger pointing. What/Where
exactly is this driver and how can I rectify the problem?

 

[Guest]

I just re-installed my Windows XP OS and the Apps and Drivers CD after
replacing the internal 80GB hard drive. The problems is when I plug in my
Maxtor One Touch II external 200GB hard drive to my Gateway Notebook, I get
a blue screen error with the message "Plug and Play error caused by a Faulty
Driver" (stop: 0x000000ca (0x00000001, 0x820D5030, 0x818EB4F8, 0x00000000),
followed by an immediate windows shut down. I've checked the USB Drivers
through the Device Manager and re-installed them, they're working good. I've
done a CHKDSK /R to no avail. The ext. hard drive opens up fine on my Gateway
Desktop. All other USB connects are in working order (printer, scanner, ext.
mouse, etc.) I've downloaded all updates from Microsoft and Gateway. Neither
Gateway nor Maxtor have an answer for me besides finger pointing. What/Where
exactly is this driver and how can I rectify the problem?

There are many possible causes for errors like this,
and no single easy advice how to fix them (except of restoring the
preinstalled
Windows or install from scratch).
Fortunately, every time a blue screen occurs, Windows automatically
saves the technical details that can be used by techs to investigate.
It is just too bad that vendors's support have not requested this data.
Even if this is not their problem, they could give you some useful clues.
Maybe your next step is to see your local computer doctor.

Regards,
--PA