Please wait while windows configures.... HELP ITS DRIVING ME CRAZY

[n0ble]

I recently bought an HP HDX9000 laptop and it came with vista home premium
edition. I installed Office 2007 Enterprise Edition and everything was
working fine until Microsoft Update did something and now EVERY TIME i open
ANY Office program it loads a window with a progress bar that reads "Please
wait while windows configures Microsoft Office Enterprise 2007" that takes
FOREVER to load!

I use office heavily and this is just making me go crazy! I have googled
this tons of pages with no effective solutions to fix this problem.

I have uninstalled the software. Re-installed the software and its still
doing the same darn thing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please help me!!

 

[f/fgeorge]

I recently bought an HP HDX9000 laptop and it came with vista home premium
edition. I installed Office 2007 Enterprise Edition and everything was
working fine until Microsoft Update did something and now EVERY TIME i open
ANY Office program it loads a window with a progress bar that reads "Please
wait while windows configures Microsoft Office Enterprise 2007" that takes
FOREVER to load!

I use office heavily and this is just making me go crazy! I have googled
this tons of pages with no effective solutions to fix this problem.

I have uninstalled the software. Re-installed the software and its still
doing the same darn thing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please help me!!

How much ram do you have, if you don't have at least 3 gig, preferably
4 gig, upgrade and at least things will happen faster. Did you install
Office under your user login or someone elses and now you want to use
it? If someone elses login, try uninstalling and installing under your
login, yes it makes a difference, no it should not after the first
use, but you never know.

 

[Rick Rogers]

Hi,

I would use the installer cleanup utility (linked below) to remove remnants
of the update (Office SP2 perhaps?).

http://support.microsoft.com/kb/290301

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[DL]

And where did you obtain Enterprise from, its not a retail edition, but one
obtained under volume licensing, from usually your employers

 

[f/fgeorge]

And where did you obtain Enterprise from, its not a retail edition, but one
obtained under volume licensing, from usually your employers

Not to put to fine a point on things here but I currently have 2
copies of Office 2007 Enterprise Edition on the shelf right over my
head. I bought them thru my employer for my personal use. This is a
completely legal program, it is called the Home Use Program or HUP for
short, and only cost me $21.00 including shipping. If you work for a
company that uses MS Office get them to ask about the HUP, it is a
real savings. In my company it is only one copy for each employee, but
in my case both my wife and I work for the same company, hence the 2
copies. They come on dvd's though so if you have an older computer
without a dvd drive it won't work. I tell everyone at my work to buy
it, $21.00 DELIVERED for Office 2007, can't beat that even with the
Student version!

Also the US Military bases are selling the exact same thing for about
$45.00 to anyone with an ID card. My dad went in and bought 3 copies,
I have a sister and he has 2 pc's, all perfectly legal. If I want more
copies he can get them for me, again all perfectly legal.

 

[DL]

I know that, I was just enquiring as to whether you had obtained them
legitimately, as there are many bent copies about

 

[Britstache]

I haven't solved the problem, but I know what it is so perhaps a Microsoft
Support Bod could suggest a fix;

Somewhere Vista has set up a path to the .exe files for Office's
Outlook/Excel/Word/Powerpoint. This 'shortcut' has it's own logo in default
and recommended file menus (you'll see the icon labled 'Microsoft XXXx
2007'). Similar shortcuts have been added to the Start Menu. The problem is
that the shortcut is pointing to the wrong place, but it's impossible to see
where because 'location' propoerties have been disabled so all you will ever
see is the programme logo and/or name, not the file itself. UAC is not an
issue as you're frozen out of amending filepaths and shortcuts even as an
administrator!!

Because of this, when you start a programme Windows knows that the programme
has been installed (it's in the registry) but the shortcut doesn't get it
there so it looks for it, finds where it actually exists, then 'instals' it
for you in order to run the programme and this is what it's doing when it
runs the intaller window. This is made worse becaue Outlook's email
protocols, and all related file extensions are set to use the same shortcut
path (so launching a .docx, .xlsx etc file directly or sending/receiving
emails in Outlook will cause the same issue).

To solve this for launching programms, you can replace the Start Menu
shortcuts with your own, pointing to the correct file path, but this is a
temporary fix as I've found that updates will often re-set the Start Menu to
the offending shortcuts again!!

So the question is: how do we get Vista to set up the correct shortcut to
the .exe files in the C:\......\Office12 folder permanently?

 

[Guest]

Office uses Windows Installer's shortcuts. This starts Windows Installer
which starts Office. Create normal shortcuts to office. Copy then Paste
Shortcut.